Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
Rositsa
Bulgaria · Couple · October 2026
+The location is very good. It was clean, quiet, and secure. Alessio was extremely kind and sent us useful information about the city.
−It was cold in the apartment.
John
United Kingdom · Couple · October 2026
“Very good.”
+Conveniently located within easy walking distance of the railway station. Kind, helpful hosts.
−The neighbourhood is just okay. We couldn't find any nice food stores or supermarkets nearby.
Susan
United Kingdom · Solo · October 2025
“Fantastic accommodation near station loved Bergamo”
+Fantastic apartment, great value, and very clean. Brilliant facilities and so close to train station. Lovely powerful shower. Helpful guy when checking in. I'll be back!
−N/a
marie
Luxembourg · Couple · September 2025
+Spacious, clean, well-equipped apartment for 2 people and easily accessible. The staff managing the apartment is friendly and helpful, which makes the experience even more enjoyable.
Marcin
Poland · Solo · August 2025
+Staff is very friendly and communication is easy and efficient They contacted me day before to confirm my arrival time aand we stayed in touch during all stay. Also all information was clear. Super communicative and I felt truly well-cared for. Location is good, close to the main station and airport bus stop. The entire apartment is amazing, really clean, very spacious, well equiped and I'd definitely stay there again (thist time for a longer period and not alone as place is perfect for a small group 1-3 too).
−Everything was fine. It was really hot outside during my stay in Bergamo so I'd consider to instal A/C ;)
Olga
Poland · Family · July 2025
“I highly reccomend Casa Gianna”
+Great place, Great localisation and even greater host. The host contacted us in advance to ensure everything was okay. We received helpful instructions on how to reach the property via WhatsApp. Alessio welcomed us warmly and took the time to show us around ( and enshured us that in case of any problems we can contact him though the app) Alessio was even kind enought to use his free time and create a personalized list of restaurants along with a separate list of shops for local products like pasta. That was such a thoughtful gesture , and we’re happy to say his recommendations were spot on! (We didn’t have time to try everything, but we still managed to visit two gelato places, two pizzerias, and a few local shops.) The apartment was spacious, very clean, and exactly as shown in the pictures (though the rooms actually felt bigger in person!). The location was great , we could easily walk from Bergamo’s main station, and there was a direct bus to the airport as well. Bergamo is a grgeous place and we spent our time there to the fullest. If you don't know what you want to visit there are some travelling pamphlets with map inside the flat in few languages that you can freely use to ta
−nothing
Veronika
Croatia · Couple · June 2025
“Perfect”
+I was in contact with Alessio prior to our arrival regarding check in. We had an early morning flight and he invited us to check in as soon as we arrive to Bergamo which was super convenient!! The apartment is very well located, 20 mins by bus from the airport and 20 min by foot to Citta alta (there is also a bus option). The train station is 5 min from the apartment so it was very easy to visit other cities in the area, too. The apartment is spacious, comfortable and very clean. We had trouble with making coffee in the morning on induction stove so I messaged Alessio about it and he brought us a brand new induction moca. He was very open and helpful about other inquiries and would always respond in a few minutes. All in all, we had a great stay at Casa Gianna and Bergamo and we will gladly return.
Agata
Poland · Couple · June 2025
“This was a fantastic trip during which I had the chance to visit Bergamo, Milan, and Como , and staying at Casa Giana ma”
+What I liked the most about the property was that the apartment was clean, spacious, and had its own charm. It was in an excellent location , just 400 meters from the train station and the bus stop, which made it easy to reach Città Alta. Communication with the friendly owner was also excellent.
−Everything was perfectly fine, I have nothing to complain about
Sylwia
Poland · Couple · October 2026
“Super miejsce i bardzo pomocny właściciel”
+Szybki i sprawny kontakt z właścicielem. Wspaniały gospodarz, który przyjął nas wcześniej ze względu na wcześniejszy przylot, wyslal nam przydatne wskazowki i odpowiadał na każde nasze pytania.Mieszkanie miało wszystko to czego potrzeba podczas pobytu. Znajduje się blisko dworca(5minut spacerem). Polecam z całego serca, na pewno wybierzemy jeszcze raz to mieszkanie podczas naszego kolejnego pobytu.
Alfonso
Spain · Couple · October 2025
“muy buena estancia en Casa Gianna”
+Hemos estado 2 noches en Casa Gianna y hemos estado mus cómodos. Alessio nos ha hecho buenas recomendaciones para aprovechar mejor la estancia en Bérgamo y desde el apartamento es muy accesible tanto la Città Alta como la parte nueva.