Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Stephen
United Kingdom · Solo · May 2026
“Authentic experience in the heart of Naples”
+Location, location, location. Right in the heart of the buzz of Naples. Easy access to all the sights, shopping, restaurants and bars. Plenary of space inside the apartment, with lots of local coffee stops, bars, restaurants and mini marts. Felt as if we were living like locals.
−Could have done with some shower gel or soap in the shower.
Giulia
Italy · Group of friends · March 2026
“I would definitely come back and recommend to others...”
+Everything was good and we were comfortable!
Victoria
United States · Couple · March 2026
“An ok apartment, but great location”
+I liked the location of this apartment: 5 min walk from Teatro San Carlo. So, basically, you are right in the city center. 15 min walk from the port (you arrive there by airport bus), and 7 min walk to the metro station. That made this apartment an ideal base for our 7days stay in Napoli and exploring the area beyond the city. Now... Naples is a very... specific city, that makes it very different from ANY other italian cities. It has lots of trash problems and graffiti problems. Pretty much anywhere you stay within center of Naples. So, entrance to the apartment which is located in an old building in Spanish quarters is rather unappealing: you got to squeeze by the trash bins. But the apartment itself is big. The water pressure and water temp was great. There was soap/shampoo in the bathroom. Please note the city tax that is NOT included into the price. It was pretty high, as it's per person per night.
−There could be better stocked kitchen: from pots/pans (some where old and scratched and beyond normal use) to condiments: coffee/tea/oil. The chairs in the kitchen were super wabbly. The pillows were horrible: i had to use one of the sofa through pillows to sleep on, as the one in the bed were all lumpy. So was the mattress. The window area in the bathroom needs to be washed and repainted: it's all black with mold. The apartment felt rather dark and dinky, as it doesn't get much of a day light being on a first floor. No cutting board (only small wooden bread board) or a big cutting knife in the kitchen - so annoying...
Kayleigh
Ireland · Group of friends · May 2025
“Superb”
Tsotne
Georgia · Group of friends · February 2025
“My vacation was great, I enjoyed every minute of my stay in Casa Esperanze, I highly recommend.”
+The host was excellent , very friendly and attentive.
−I do not have any complains.
Christina
Greece · Couple · July 2024
“Value for money”
+Great location Apartment very spacious and comfortable Very clean Quiet at night Great host
−The only small issue was the mattress which was curvy and it affected our sleep. Maybe it's time for an update to that.
Jovana
Serbia · Couple · April 2024
“Superb”
Gimenes
United Kingdom · Group of friends · April 2024
“Great property, great location and great host. Can’t recommend enough.”
+Casa Esperanza is very spacious and clean, it fells like home. It’s well located, close to good restaurants and a great comercial area, easy to get to ‘must go’ places in Naples like Quarteri Spagnoli and the Historical Centre. Roberto is a great host, very friendly and willing to help. I can’t recommend the place enough.
−There was nothing I didn’t like about the property
Lara
Italy · Solo · May 2026
+Posizione ottima. Ottima gestione e disponibile con i fruitori della struttura
PANAGIOTIS
Greece · Couple · December 2025
−Στις 5 νύχτες που μείναμε, χρειαζόταν μια αλλαγή σεντονιών. Το πάπλωμα όχι καλής ποιότητας.