Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 27 reviews.
Joost
Netherlands · Group of friends · March 2025
“Bad”
−warning! do not pay deposit they do not respond to anything after the stay. after 2 months still waiting to get the deposit back. be warned!
Paul
Germany · Group of friends · March 2025
“Very good”
Jeremy
Australia · Family · January 2025
“Perfect for families wanting close proximity to the station”
+Apartment close to the station. Catered for 12 people with all having their own bed. Cooking facilities and dining area was great.
−Nothing
Miranda
United Kingdom · Group of friends · December 2024
“Very good”
+Size and safety
Jon
United Kingdom · Group of friends · November 2024
“Great apartment”
+Big apartment with plenty of space. Safe & secure building. Amazing location close to Centrale metro station.
−N/A
Giedrius
United Kingdom · Family · October 2024
“not recommended at all!”
+Nothing
−poor communication, how stuff chatting with customers, also spend 1.5h on the phone internation call, paid city taxes twice, they promised to refund, but still nothing and no respond to messages. And after that still couldn't get instructions how to get in property. Property it self big, but bathrooms doors doesn't lock, handles loose.
David
Norway · Group of friends · October 2024
“Superb”
−Still have not got mye deposit back (400 eur). Trying to contact Casa De suite several times, but they have still not answered
Rose
Canada · Group of friends · August 2024
“The location was convenient however registration and access to the building were very complicated. Host was not very hel”
+Location is very close to train station so it was very convenient for day trips.
−We could not get access to wifi and host was not helpful in helping us. Entry to the building was complicated and instructions for entry are mot sent until the last minute. Water heater was leaking.
Ibraheem
Saudi Arabia · Family · August 2024
“Disappointing”
+The location
−I was very disappointed with my stay at this apartment. The apartment was not clean, and the beds were very dirty. Additionally, two of the rooms had air conditioners that did not work well(very hot). We also couldn’t close the bathroom and bedroom doors, which made our stay quite uncomfortable.
Michael
Australia · Family · August 2024
“Nightmare in Milan”
+This property is a five bedroom apartment, and accommodated the group of nine. Its location near Milano Centrale was very good
−Our experience there was a nightmare. Because I am old (83), I was unable to send scans of my passport and my photo (photo required nowhere else on a five week trip), and I thought on meeting we could fix it up then. I was wrong. We saw no one, and no one offered to help. We had been 26 hours in flight, and I had a ten year old to think about. The owner/manager did not offer to help, and one of my family scratched together what documents were needed. Then they rang demanding the city tax, everywhere else collected at the end (five days later). Then they rang again to demand a security deposit of E400. Finally, we were given the number to enter the apartment. It is exceptionally difficult to use, and all nine had difficulties throughout the stay. I checked the apartment: no one used the "lounge". When I looked into a drawer in the kitchen, it fell apart and in falling, it cut my foot with a 3cm cut. Then one of my grandsons took a shower, and the door fell off, smacking him in the nose, which also bled. There was no hot water. We emailed the property with a long list of things that were needed, from kitchen towels to toilet paper to this, and that, and that. Most items were not supp