Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 53 reviews.
Julie
United Kingdom · Group of friends · November 2026
“Good price in a good location but really needs some tlc.”
+Location was good. Price was reasonable. Shower was excellent
−The toilet door did not close, which is not particularly convenient with a group of us. The beds were comfortable but the end of one was damaged and both had a scaffolding of wood underneath to keep them up. There was rubbish down the side of one of the beds, a used juice box, which had been there a while.
Shambo
United Kingdom · Group of friends · October 2026
−The worst stay experience. Uninhabitable conditions and unhelpful host. We asked the host in advance to warm up the house, as it was cold, wet, and rainy outside, but our request was completely ignored. Upon arrival, the house was freezing cold. To make matters worse, the boiler was actively leaking with a puddle of water under it. When we contacted the host (Nicole), she simply stated that she was in Bristol and could not help us. The heating in one bedroom was broken and stayed completely cold all night, and the living room was cold as well. Instead of resolving the issues, the host offered a full refund only on the condition of immediate checkout late at night, which was completely unreasonable and impossible for tired guests with no alternative options. Terrible service, broken amenities, and total lack of support. Highly NOT recommended!
Andrew
United Kingdom · Solo · September 2026
+Decent 3 bedroom house. It's nothing high end, but it's absolutely fantastic for the price. No issues at all, it was clean, beds were comfy.
Saveera
United Kingdom · Solo · August 2026
“1 day stay for family of 8”
+Not far from the beach. Close to shops.
−Uphill walk :(
Krzysztof
United Kingdom · Group of friends · August 2026
“Very good”
+Convenient location
Eva
United Kingdom · Solo · August 2026
+Close to the beach, comfortable beds
Kari
United Kingdom · Family · August 2026
“Made the most of the area. Torquay is beautiful.”
+It wasn’t too far from the beach, and local amenities.
−Although it had been cleaned it wasn’t at all to the standards I would expect. There were black cobwebs in bathroom, dead bugs in the window sills. The dinning table was sticky. When the bed settee was opened out it needed hoovering and was uncomfortable to sleep on. There wasn’t enough plates and bowls for the 7 of us. Also there a massive issue with the bins and rubbish. I was complained at by a neighbour about the rubbish. The bin for the house was already full to the brim when we arrived with litter scattered in the alley way and on the front of property. We had no where to put our rubbish. The main bed was broken and there were stains on the ceiling in dinning area. The freezer was full of mould and the kitchen was just grubby and greesy things had to be washed before use. The area we stayed was very noisy at nightime, between cars and rowdy people shouting.
Alastair
United Kingdom · Family · July 2026
“Overall, the property was not presented to the standard I expected, and I was disappointed by the number of maintenance”
+Not much
−The property’s fire detection provision appeared to fall below current UK fire safety guidance for short-term holiday accommodation. There was no evidence of an appropriate interlinked smoke and heat alarm system, which raised concerns about guest safety. In addition, the shower did not drain properly and repeatedly backed up during use. There were significant cracks in the lounge ceiling, which gave the impression that it could be structurally unsound. The bed in the master bedroom was broken. There was extensive peeling paint in several areas throughout the property. The kitchen also had exposed wiring, which raised further health and safety concerns. A bottle of Fabulosa cream cleaner was stored on the shower caddy alongside the shampoo, conditioner and body wash. The bottle featured a “Lemon Sherbet” design with lemons on the label, making it easy to mistake for a personal care product. I have included a photograph. I considered this to be a significant safety risk, particularly for children or anyone who might reasonably assume it was intended for use in the shower. The tea towel provided was heavily stained and appeared unclean. In the main bedroom, one of the electrical powe
adam
United Kingdom · Group of friends · June 2026
“Decent location, close to everything”
+Beds was comfortable, close to sea front and shops
−Tv wasn’t working
Stephanie
United Kingdom · Family · June 2026
“Let down and stranded.”
+Nothing. The host cancelled our stay and left us stranded on one of the busiest weekends in Torquay.
−Nothing. The host cancelled our stay and left us stranded on one of the busiest weekends in Torquay.