Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Hauwa
Italy · Family · July 2026
“It was a lovely apartment with a really nice host who was prompt in answering questions. We loved it”
Josef Von
Czechia · Family · May 2026
“Beautiful app. , clean , sunny , a view”
+Beautiful appartment , equipped with everything you need . Clean , sunny , a view . Only 10 minute walk to the tram to the city and the supermarket COOP.Fi
−0
Lucia
Romania · Family · April 2026
“Florence is amazing”
+The apartment was fine and communication with the host was good. We appreciated that they allowed us to check in at 14:00 without an extra charge. Since it was Easter Eve and everyone was keen to get home early, it turned out to be a win-win situation for both us and the host, especially as the key handover was done in person. The apartament is at the 3rd floor and no elevator (that was not a problem for us, but be aware before booking it).
−While the apartment itself was fine and the host was communicative, I feel compelled to warn future guests about several 'hidden' rules that were not disclosed before booking. Had these been transparent from the start, I would NOT have chosen this property. The property imposes steep late check-in fees (€25 to €50) for arrivals outside a very narrow window (15:00-19:00). This is particularly frustrating as the keys are kept in a lockbox 10-15 minutes away on foot. Furthermore, there are undisclosed surcharges for luggage storage and even a penalty fee if you accidentally leave the keys inside. These types of costs should be listed clearly in the description, not revealed after the booking is made. This is a part of the message from the property “The property imposes steep late check-in fees (€25 to €50) for arrivals outside a very narrow window (15:00-19:00). This is particularly frustrating as the keys are kept in a lockbox 10-15 minutes away on foot. Furthermore, there are undisclosed surcharges for luggage storage and even a penalty fee if you accidentally leave the keys inside. These types of costs should be listed clearly in the description, not revealed after the booking is m
Ash
Australia · Solo · May 2025
“Exceptional”
+Nice and clean, cute apartment, pretty quiet except for the trains but with earplugs I didn't even notice them. It was great to have a full kitchen and washing machine during my stay. Plenty of space and the bed was comfy.
−Only inconvenience was having to pick up the keys elsewhere, but the apartment was a short walk away from the office.
Utkarsh
India · Solo · October 2024
“Very good”
Francisca
United Kingdom · Couple · September 2024
“Lovely flat with excellent location.”
+Nice spacious flat with a good kitchen setup, nice bathroom and bedroom. It was easy to get to the centre with the tram and it was 5 mins away from a supermarket.
−Just minor details, they should have a bottle opener in the kitchen and a clothesline or rack. Also, the windows had been painted recently so the latches were stuck and you couldn't get natural light without opening the whole window. All easy to solve.
Thu
Germany · Business trip · June 2024
“Lovely and clean apartment”
+Lovely decoration, comfortable beds, very clean and well equipped. Location is good for us to reach our working station easily, though it’s near the railway so it was a bit loud. But other than that everything is good. Host answered our text quickly and nice.
−It was a bit loud in the night because it’s close to the railway. An extra toilette paper roll would be appreciated.
Anna
Sweden · Couple · June 2024
“Moster cosy and nice wellequipped appartement in calm area”
+Very cosy, nice equipped with washing machine.
−Little difficulties with iban for payment of tax. All others had card or cash payment.
Joseph
Germany · Group of friends · April 2024
“Pleasant”
+Easy to find. 5min from tram stop.
−Noisy all day and night. Stairs, no elevator. Hosts demanded full city tax at the beginning of stay. (Received message stating we could pay at the end) New policies on arrival. (Must clean dishes and throw away trash) TV has 8 channels. Not a smart TV. No A/C.
Björn
Germany · Family · April 2024
“Superb”