Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Nuala
Ireland · Solo · August 2026
+The location was exceptional. 10/10
−Customer service was nonexistent. We were given 1 key between 4 adults. Our messages to customer service explaining how this was negatively impacting on our holiday and requesting an additional key and access to the locked safe were ignored. This is a faceless service, all transactions are conducted through an app. We did not see or talk to any person between booking, arrival and checkout. The apartment itself was a little bit shabby with mismatched light bulbs, and switches and sockets that didn't work. The air-conditioning was noisy and only available in the bathroom and bedrooms. We had to share the balcony with the cleaning equipment (mop, bucket, dustpan, sweeping brush), the clothes airer, beach chairs and umbrellas and the air-conditioning unit, which was a bit of an eyesore. It wouldn't take much to conseal it. We have stayed in a much bigger apartment very close to this one for much less , with far better facilities and excellent customer service. You can't beat the personal touch.
Katie
United Kingdom · Couple · May 2026
“Great location but the lack of air conditioning tarnished our stay.”
+The location of this property is excellent. I know Nerja very well and you will struggle to beat this location. The views are stunning - especially from the balcony. It is a beautiful spot to enjoy a morning coffee or a glass of wine in the evening.
−Air conditioning - it doesn’t work. It’s a simple as that. The system is very dated and needs a complete replace IMO. I reported this issue numerous times (the first time it took someone days to get back to me). Someone looked at it and couple of days later whilst we were at the beach but nothing changed. We were just left four fans (which blow hot air about). This would not have been an issue in the winter time - but during summer months, air conditioning is a must and it spoilt our trip.
Pat
Ireland · Couple · April 2025
“Excellent”
+Location,quiet but central area,view from balcony,
−Nothing
Carolyn
Ireland · Couple · April 2025
“Cosy appartment”
+The view is excellent
−Appartment dated needs uplift, walls in bedrooms need painting, bedding covers very dated.
Alexander
United Kingdom · Solo · April 2025
“Ideal base. 10 minute walk to the Centre. Basics were in the Apartment if we’re eating in.”
+Location.
−Apart from the Couch the Chair and the Beds the furnishings are a bit tired. Quite dark compared to Carabeo 70. Didn’t get the sun on the Balcony from late afternoon.
Karen
United Kingdom · Couple · October 2024
“Exceptional”
Catherine
United Kingdom · Family · August 2024
“Awful.”
+We purposefully booked accommodation with air conditioning for a stay in 30+ degree heat in August and when I complained that the system wasn’t working I was ignored for days. When I complained to booking dot com I was laughed at and told I must have made a mistake. Calls are recorded right? The property management company had changed their ad *after* I complained. Luckily I kept screenshots of what I’d booked. I was sold a service I never received and it ruined our holiday. We couldn’t sleep at night or find any relief from the heat and we were either ignored or laughed at when we complained. I’ve been offered a nominal discount as compensation for our experience and I am extremely unhappy with it.
−Being ignored by the property company about the lack of an important facility as advertised and being laughed at and accused of making a mistake and not knowing the difference between a cooling fan and air conditioning by one of the booking dot com staff. Calls are recorded. Booking dot com should have a record of all communication.
Philippa
United Kingdom · Family · July 2024
“Our 2nd stay here, perfect location, next to beach, shop, Balcón de Europa, restaurants. Definitely will stay again and”
+The location was perfect for everything, our second stay here.
−The beds were not very comfortable and the air conditioning brought in a very bad smell.
Nikki
Ireland · Family · July 2024
“Superb”
Kathleen
United Kingdom · Couple · May 2024
“Superb”
+Position