Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Illana
South Africa · Family · October 2025
+Lovely apartment and very comfortable.
−It was advertised as a ground floor unit, it is in the first floor up a steep flight of stairs. The patio/balcony/terrace with patio furniture is a stretch - at the top of the landing of the access stairs there is a little simple patio table with two chairs.
Nino
Georgia · Family · September 2025
+Fancy hotel, we had a posh room. Quiet location. Huge yard. Parking onsite.
Alexandru
United Kingdom · Family · August 2025
+Thank you very much, the property was very nice and comfortable 👍🏻🙂🌹
Charlotte
France · Family · August 2025
“nice stop in a lovely Italian village, worth to trek around, without touristic croud.”
+Located in the old center of Canzo, it is easily accessible, and parking next to the close-by basilica was practical. The beds were comfortable. And the kitchen was correctly equipped. Place was clean, and the little balcony in the little inner courtyard was nice to have.
−May be larger pans / pots could be useful. Otherwise nothing we didn’t like :)
Tomas
Lithuania · Family · July 2025
“Leaking water pipes in the kitchen, had to clean the puddles of water and change buckets at night.”
+Nice and quite area, comfortable beds.
−The pipes under the kitchen sink were leaking water, the host knew it, put a small cup to collect the water before our arrival, but it got full quickly and we found a large puddle of water in the kitchen that we had to clean. The host suggested to put a larger bucket under the sink and so I did, but had to change the water at night and worry about the situation not to worsen and overflow again. No appology for the situation or a discount or anything offered, just a “thank you for understanding”, so that’s that. Understanding what - that I had to pay for a restless night and clean your puddles and change buckets?..
Gokhan
United States · Couple · July 2025
“Exceptional”
+Owner is great and very helpful
Gul
Italy · Couple · July 2025
“Host was not very friendly and flexible, particularly for check-out timing.”
−The host was very rude about the check-out timing. We were 35 minutes late, and the cleaning lady came inside without knocking and started moving around and spoke very angrily and loudly (almost shouting). The host should have been explicit about the check-out hour.
Marius
Romania · Business trip · June 2025
“Bad”
−Did not respond on the phone , keys were not there , entry door in the building was locked. The owner refused to pay back the money. We stayed 4 hours in front og the building and no answer. FRAUD ! MONEY SCAM !
Antonio
Spain · Couple · October 2025
“Pessimo”
+Solo bella da vedere
−L’appartamento non corrisponde alle foto pubblicate. Pile condizionatore non funzionanti ,sostituite con quelle del telecomando tv.Microonde non esiste , trovato un bollitore .Doccia non funzionante e il problema esistente da recensioni precedenti. Pulizia , ripiani armadi pieni di polvere , porta spazzolini e dentifricio con residui di uso precedente e portasapone liquido completamente vuoto . Il letto con un telaio sporgente dal materasso , molto scomodo x salire e scendere. I comodini posizionati in verticale, quindi inutilizzabili e lo spazio x accedere al letto , molto ristretto e scomodo . I muri del salotto e del bagno , presentano abbondanti tracce di umidità . Trovato rotolo di carta igienica usato meno di metà e un rotolo di scorta . Non c’era neanche una bottiglia d’acqua di benvenuto. Cercato di contattare il gestore x una conversazione telefonica , ma è stato impossibile, rispondevo solo con messaggi whatsapp . A mio giudizio, il valore dell’appartamento è meno della metà della cifra richiesta e mi domando come Booking possa continuare a proporlo malgrado le recensioni negative pubblicate dai visitatori
Alice
France · Couple · October 2025
“Très confortable !”
+Équipements au top, très confortables et récents. En plein centre de Canzo, très agréable.
−Logement pas propre à notre arrivée (toilettes, sol), douche qui ne fonctionne pas avec la pomme de douche mais que en "fontaine" ce qui n’est pas pratique du tout. Nous en avons fait part au propriétaire qui nous a dit qu'il ferait le nécessaire pour corriger ces éléments.