Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
Juanita
United Kingdom · Group of friends · October 2025
“Fabulous location, but can be noisy”
+The location was perfect. The host was very amenable
−The noise - can’t be helped, but I felt the back bedroom should be offered as it’s much quieter there. There was no hand soap in the bathroom, and no washing up liquid to clean plates, glasses etc
Stephen Renehan
Australia · Family · October 2025
“Lucky for the Location”
+Location is excellent and walking distance to everything you want to see in Florence. Easy access to room and has elevator
−Extremely noisy at night with no soundproofing. Beds are uncomfortable Layout of apartment could be a lot better Needs an updated smart TV with Netflix
Vavrečanová
Czechia · Group of friends · September 2025
“Avoid the unhelpful owner and uncomfortable flat”
+The location was good, but there is a lot of noise from the street.
−AVOID THIS PLACE just because of the inconsiderate and incompetent owner. He lives in Milan and will not help you, no matter what happens! There is no information about how to get into the apartment. You have to ring the intercom, but no one answers! We called the owner, and it took about 10 minutes before he finally picked up, but he couldn’t open the door for us. He told us to ring every bell in the building, but it was Sunday, so no one was in. He said he would resolve it, but we were forced to wait 2 hours outside on the street with heavy bags. We had elderly parents with us, and the owner told us not to walk away from the door in case someone opened it! He asked a friend to come open the door, but it turned out she didn’t have the keys either, and all we had to do was ask in the shop next door! The owner deliberately let us wait 2 hours without telling us that. The Wi-Fi password was nowhere to be found, and the owner stopped replying to our messages. The flat is filled with useless, uncomfortable, and stained furniture. It’s the type of flat where you store things after your grandma dies because you have no space at home. Everything was used, torn, stained, and broken. The ba
Aman
Canada · Family · September 2025
“Good location but lacks basics such as cleanliness and internet. Expect to wait about an hour on a busy street with your”
+Location
−While the location was convenient, we experienced several serious issues that made the stay uncomfortable and not as described in the listing: 1. Delayed access - We (me, my wife and our 2 year old daughter) were unable to enter the property at the scheduled check-in time. The host didn’t have any connectivity to the buildings intercom which led us to wait for 45 mins (7:42-8:25PM) outside the building. We could get in when a resident opened to door to go out and we had to tailgate. 2. No Wi-Fi - Despite expecting internet access, there was none available during our stay. We reached out to the host multiple times but he continued to provide incorrect wifi details up until the second day of stay. The internet didn’t work even when correct details were received on second day. We incurred premium roaming charges to use our home country’s data plan. Thankfully a neighbouring business were kind enough to share their wifi details and we were able to use the internet in one of the rooms on last day. 3. Coffee machine missing - Despite of this being advertised on the accommodation listing, there was no coffee machine in the apartment. 4. Incomplete bedding - One of the bedrooms was missing
Andrew
United States · Couple · September 2025
“Great location, poor check in experience.”
+Incredible location, very spacious, nice views from both balconies
−It took us almost an hour to get in. We arrived at 3pm and the host was unable to get the door to open remotely. Since nobody managed this property onsite we had to wait until he was able to have a friend open the door. Additionally the WiFi was very slow.
Clatyn
United Kingdom · Couple · September 2025
“Walking distance to Must See's.”
+Great location. Walking distance to Must See's.
Teresa
United States · Family · August 2025
“It was a great location and provided a good home base.”
+The location was amazing. Right between the Duomo and the Ufizzi. It was very helpful to have the washing machine. Having the elevator was great
−It was very hot when we arrived and took a while to cool down. After that it was okay.
Sara
United Arab Emirates · Family · June 2025
“Good”
Maximilian
Germany · Couple · September 2025
“Gutes Apartment in grandiose Lage, daher leider auch recht laut”
+Sehr zentral, 1 Minute vom Dom entfernt. Großes geräumiges Apartment mit allem was man braucht.
−WLAN hat nicht funktioniert. Durch die Zentrale Lage ist es leider sehr laut und unruhig
Guimard
France · Family · August 2025
“Appartement idéal pour découvrir Florence”
+Très bel appartement. Emplacement absolument parfait pour découvrir Florence. Arrivée très facile. Hôte répondant très facilement aux demandes. Très propre. Bien équipé
−La qualité de couchage du canapé lit. Du bruit venant de la rue dans une des chambres et le salon mais c’est la contre partie de la localisation exceptionnelle. Une des chambres est totalement épargnée par le bruit.