Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 57 reviews.
Jason
United Kingdom · Group of friends · August 2026
“It was acceptable for our needs, but needs fans or AC.”
+The location was perfect, close to shops and bus station with a nice view of the cathedral and the cost was fair, considering they could have bumped up the price likely I am sure many other accommodations would have done as there was a special event happening. Also, we liked that there were geckos on the wall outside the building. It was adequate for our needs which was just a place to sleep and wash and keep our belongings secure.
−The main issue was it was very hot during our stay even at night, the beds were comfy enough but it was so hot was difficult to sleep. I did check to see if there was AC, which there wasn't but I was very surprise there was not even a fan in the bedrooms. a simple fan would have made the stay 100% more comfortable.
Nuno
Portugal · Family · July 2026
“Poor maintenance and visible damp/mould , not acceptable for guests”
+The accommodation was usable for one night and the basic check-in process was arranged, but unfortunately the condition of the property was far below what I expected.
−The property needs serious maintenance and a proper deep cleaning. The bathroom was in very poor condition, with visible dark mould/damp marks around the shower ceiling and corners, peeling paint, damaged wall surfaces, old and dirty fittings, and worn tiles around the shower area. There were also signs of unfinished repairs, damaged paint, holes or broken areas in the wall/ceiling, dirty areas behind/under furniture, and generally poor upkeep throughout the accommodation. There were also no towels available for any of the guests. I only noticed this later in the evening, after returning from dinner, and I immediately texted the host to inform them that there were no towels. Unfortunately, I never received any answer or solution. This is a basic requirement for accommodation and made the stay even more uncomfortable. This did not feel like a property prepared to a proper standard for guests. The issues were not just cosmetic; the visible damp/mould in the bathroom is particularly concerning. Based on the photos and the lack of basic guest items such as towels, the accommodation needs renovation, better cleaning, proper maintenance, and better host responsiveness before being rented
Greisy Lizeth
Spain · Solo · September 2026
+Fue bonito y entraba aire desde las ventanas
−El baño es muy pequeño
María Begoña
Spain · Solo · August 2026
“Bien para un rato si no quieres ducharte”
+La ubicación era perfecta, en todo el centro viendo la catedral desde la ventana. Muy equipada la cocina con microondas, lavadora, nevera y congelador separados. Y los dormitorios amplios y cómodos.
−El baño es un desastre, huelen las tuberías, no pudimos usar la ducha porque está llena de moho y el agua cae por todos lados de la alcachofa menos por donde debe y tuvimos que poner una toalla detrás del lavabo porque el agua se sale por detrás.
begoml
Spain · Solo · August 2026
“Bien, para unos dias”
+La ubicación es excelente, el edificio muy bien. Que permiten mascotas y tienen un lugar acondicionado para ellos.
−Es una pena, que a pesar de haber invertido tanto, se lo estén dejando estropear.
Mar
Spain · Solo · August 2026
+Muy buena ubicación.
−Mal estado de la casa en general, arreglos chapuzas, lo peor sin duda la puerta del baño se atascaba siempre y te quedabas encerrado, cuesta mucho salir, la puerta de la calle era tan endeble que se movía con la corriente. Poca higiene en general, sofá sucio, tazas, baño, sabanas para una cama de 90 para las grandes. Hay que tener cuidado con los techos bajos y tener muy en cuenta que es un 4 piso sin ascensor.
Maria Jesus
Portugal · Solo · August 2026
−Necesario Ventiladores en las habitaciones. muy importante
Lhassane
France · Group of friends · August 2026
“Fatiguent”
+Suite à un problème de connexion. J'ai constaté le propriétaire qui n'a fait aucun effort pour ma faciliter l 'entrée à l'immeuble. Heureusement il y a un voisin qui était gentil et qui m'a permis d'accéder à l'immeuble sachant que le propriétaire m''à donné au départ un numéro faux de l'appartement après il a rectifié au départ 4A alors que c'était l'appartement 4b j'ai pu accéder à l'appartement vers minuit à l'aide d'un voisin le propriétaire m'a raccroché au nez il ne parlait que l'espagnole aucun effort pour se comprendre.
−L'emplacement
GROULET
France · Solo · July 2026
+L'emplacement est idéal pour visiter Burgos. Le logement est atypique.
−La douche est petite, très sale, et vétuste. Il y a un manque d'hygiène.
JOSÉ LUIS
Spain · Solo · July 2026
+La ubicación.
−Zona de ducha con falta de mantenimiento, puerta de la ducha colgando, suciedad. Mando de la tv sin pilas. La puerta principal tiene holgura y no para de golpear sin parar.