Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 82 reviews.
Vilosh
South Africa · Group of friends · September 2026
“Disappointing based on False Advertising!!!”
+The property is value for money . The inside was neat and clean . It is conveniently located.
−It is not necessarily the property - although the outside could do with a good clean, but rather the expectation that disappoints. The property boasted a private beach, pictures that presented a pool and there were several pictures that presented a sea view and picture that depicted the beachside property on the opposite side of the road which is definitely more upmarket and has the Seaview. c9 is situated on the opposite side of the road and when questioned with the booking agent, we were told that they will handle all queries through email. Essentially, it is a pay for what you get, and the property is comfortable and basic but the decision to book this property was based on the false advertising. The booking agent was contacted and unfortunately the response received was a " thank you for bringing it to their attention and apology for stating "PRIVATE beach when it isn't ". In fact Both B5 AND c9 still appear to boast the same as well as the Pool. Pictures were also provided about the condition on arrival of the balcony and outside and some of the unacceptable This is not acceptable especially where there is false advertising. there is a surcharge for cleaning and unfortunately
Sphiwo
South Africa · Group of friends · September 2026
+The stay was great and the staff there is chilled. Place is close to the beach and restaurants. Had no problems whatsoever. 😂I must say everything is the opposite, you lock the door like youre unlocking and same with the shower tap 😂😂that was crazy..what a test you gave us..like it though
Ayanda
South Africa · Group of friends · September 2026
“Excellent stay!”
+The stay absolutely exceeded my expectations. It was spacious, clean, and very conveniently located. I could literally walk to the beach, mall, restaurants, and other places in Umhlanga. This will be my preferred stay any time I'm in Umhlanga, excellent service as well!
−I wouldn't say there is anything I didn't like, however, I would've liked some complimentary bathroom essentials such as toothpaste and soap.
Nomvula
South Africa · Solo · August 2026
+The UP security was not nice, they were very rude.
−Facility was good
Shelton
South Africa · Family · August 2026
+Everything
−It was just the main bathroom in the main room the hot water wasnt working
Desmond
South Africa · Solo · August 2026
+Loved the cleanliness of the place and the central aircon is awesome
−Fan not working in main bedroom Extractir hob in the kitchen not working Not enough toilet paper for the weekend for 5 people
Cassandra
South Africa · Solo · July 2026
+The location
−Very old bedding and towels. Showers were not clean
Pearl
South Africa · Solo · June 2026
+Location only
−It was dirty, dere were crocoches, no swimming pool as advertised, noisy, they were only bigbpots only. i wouldn't recommend anyone to go there,
Beulah
South Africa · Solo · May 2026
+Spacious and hazzle free
−No comments
B
South Africa · Solo · April 2026
“Good value for money”
+The place was clean and what i loved it..it was also close to the beach. I would book it again
−The logistics of admin fetching keys someone...but we managed ...