Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 52 reviews.
Gavin
Family · October 2025
+Excellent location - within walking distance of everything. Wonderful views across the river from the balcony. Friendly, helpful staff. Would happily recommend and stay here again
Jennifer
Family · April 2025
+We had a few hiccups to start. Apartment had been refurbished but not properly equipped. But overall they were quick to correct some issues and took on board other issues that need to be rectified. We enjoy staying here
Verified traveler
April 2025
“Not for families with prams”
+Our apartment at Bridgewater terraces was comfortable and had a nice view of the river. However, there is no lift in the terraces which was very inconvenient for us with a lot of luggage and a stroller. There are a lot of stairs around the complex and I would not recommend staying there if you have a lot of baggage or a pram or any accessibility requirements.
Michele
Group of friends · February 2025
+Management was very accommodating. Beautiful location on the river, great access to the water ferry.
+The reception was so lovely and gave us a sheet with a map of the area and property; they told us of quite a few amazing places nearby that made our stay very memorable!
Adam
Family · January 2025
+Great location, pool and gardens. Our apartment faced the river, was clean and comfortable. Plenty of food and drink options close by. Dated property with only fans in bedrooms - aircon in main room didn’t flow through. Noisy aircon units outside bedrooms. WIFI was good - you do need to bring your own device to attempt to cast to the tv. Warning they’re Smartcast which is not Apple friendly. Accessibility: most of property is not suitable for those with accessibility needs. Summary: Don’t expect a 5-star experience - it’s a 4 star - and you’ll be fine.
Dean
Family · January 2025
+Great location with easy access to the city via the new foot bridge or city cat. Lovely outlook from the apartment. Older style with large rooms, however some maintenance was required (leaking taps) due to the age. Note parking is extra if not booked direct, which was a surprise on arrival as their website says free parking and was told we should have booked direct!
“Lured by low rise & river outlook.”
+Great location, garden and Riverview. Reception at Bridgwater Crest, next to Terraces. Fabulous entrance down external stairs lined with greenery, a little waterway and pool to a very disappointing apartment 2001 (1). Queen beds size of doubles, many maintenance, electrical, furnishing and cleaning issues, no extraction fans in bathrooms (1 is internal, 1 has a window), ensuite drain putrid with smell permeating whole apartment, needs total overhaul. Other apartments may be wonderful but not reflected in this one. Fresh linen and towels. Washing, drying and ironing facilities. Fully stocked kitchen crockery (some chipped), cutlery and cooking implements. I have a number of very unpleasant photos of all the above and notes put under the door but will not shame the owners by posting. A pest control was meant to occur during our stay but we had asthmatic children with us and an adult who is sensitive to chemicals that has surgery in a few days and it would compromise their health. Friendly staff, only had an issue with accessing pool towels. Low rise, which suits me and stair access. Safe and secure premises. Easy access to boardwalk, amazing dining options, free kitty cat ferry only
Tasman
Family · January 2024
+It was quiet and peaceful.
“Great stay”
+Great location- easy walk to village shops. Quiet with great views of the river activities.Very clean. Great facilities eg lagoon pool.