Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
June
United Kingdom · Solo · September 2026
“Disappointing Acommodation”
+To be honest very little as the condition of the property upon arrival put us down immediately.
−Clearly not been cleaned for sometime. Kitchen and Frontroom dusty Bathroom mouldy No toilet roll in the property at all. Had to go and purchase cloths and cleaning materials on arrival to clean before we even commenced our long weekend holiday. Photographs taken.
Edden
United Kingdom · Group of friends · April 2026
+Fantastic location in walking distance of Whitstable harbour (with parking - big plus). Nice space, we stayed as 3 adults and 2 small dogs. Plenty of storage and suitable furniture. Balcony with outside furniture and enclosed garden, comfy beds, plenty of hot water, heating when needed.
−We came with realistic expectations, knowing that this property had some previous poor reviews, and in the main it was good. It was let down by a few small things, some of which have been mentioned before. The microwave looked like it should be condemned. The main space was clean, but some less seen areas were dirty - kitchen cupboards, cutlery, radiators, window sil. No bedside lamps, which I always find a bit annoying in rental properties.
Vivienne
United Kingdom · Family · January 2026
“Do not recommend”
+Few minutes walk to the harbour
−Dirty ash trays and cigarette buts in the garden and broken glass. Old food left in the oven. Badly chipped crockery. Battery acid coming from tv remote which had no cover. Fridge kept flooding.
Richard
United Kingdom · Couple · January 2026
+The location was great with off road parking
−see email sent
Rachel
United Kingdom · Family · June 2025
“Passable”
Jane
United Kingdom · Group of friends · June 2025
“Nice property entirely mismanaged and neglected inside and out.”
+Location
−It was very dirty and unkempt indeed. Dirty oven, dirty cracked crockery, dirty cutlery, no dishwasher tablets or washing up liquid. Filthy utility room, mid shaped pillows on bunk beds - shrunken. Towel ring hanging off bathroom wall, bath plug hole full of hair, no loo roll. Dirty microwave. Balcony unswept, lawn overgrown, ramekins full of cigarette butts. Rubbish and dirt in front of property around bins. Used Booking.Com to contact owner to report the above - no response at all.
Ash
United Kingdom · Couple · May 2025
“We were very happy with the location and off street parking space. Really basic things let the overall stay as highlight”
+Location was good Beds comfortable
−Blinds were broken Toilet seat cracked, no matching set of glasses, cutlery or plates No hair drier or bath/ shower mat. Windows dirty and patio decking dirty
Geraldine
United Kingdom · Family · April 2025
“OK”
+Fantastic location
−Leaking sink so water dripped constantly into the pans underneath which weren't fit to use. Dirty stale water in pans. No cleaning products to help try to clean up the mess that was created by said leak. Bathroom was dusty and mould on sealant needs replacing . Broken bedroom blind so no privacy in back bedroom. Contacted owners/managers and nothing done to remedy during our stay.
Graham
United Kingdom · Couple · October 2024
“Good”
+Great location, close to the beach and town centre, plus parking with is a bonus in Whitstable.
−It says toilet paper is provided but wasn't so that meant as soon as we arrived we had to go out shopping. Not sure if the oven has ever been cleaned as the first time we used it, it filled the apartment with some and set off all the smoke alarms. The TV is very difficult to use as most of the buttons on the remote don't work. Only the volume control and sometimes the channels. It even has to be turned off at the wall.
Ibfromch3
United Kingdom · Couple · October 2024
“Location fitted really well for seeing Whitstable”
+Location was great, roomy apartment with facilities / garden which could imagine beneficial in summer months more so -
−There was no toilet roll and buttons on TV remote control were hit and miss, to be honest though easily worked round