Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 7 reviews.
Daniella
Australia · Group of friends · February 2026
“Communication of Host poor.”
+Location and view was amazing.
−The beds were extremely hard and uncomfortable, which made it difficult to get a good night’s sleep. Accessing the spa was also very inconvenient, as it could only be turned on and off by the owner or property manager. We were required to request this each time we wanted to use it. On the second night, we asked multiple times for the spa to be turned on and received no response. The lack of communication around a facility that guests cannot operate themselves was very disappointing. If the host or booking agent does not intend to respond in a timely manner, it seems unreasonable to advertise a feature that can only be used by contacting them. Unfortunately, the cleanliness of the home was also below expectations. There were cobwebs throughout the property and hair left in the showers prior to our arrival. The pantry also contained open packets of chips and cakes from previous guests, which was unpleasant to find upon check-in. Additionally, there were no hand towels in the bathrooms or tea towels in the kitchen or cupboards, making it difficult to clean up after ourselves during our stay. We ended up purchasing tea towels for our short visit. These are basic items you would expect
Kate
Australia · Group of friends · February 2026
+The view and was nice and large
−It was not clean. Dirty packets of chips on balcony as well as chips on balcony. The cupboards and drawers were dirty. Just thought you should let the cleaning person know. Also, beds feel like sleeping on the floor.
Arman
Australia · Group of friends · January 2026
“The house was unclean with dirty soap cakes, tooth brushes, loofahs and stained towels left in the bathrooms of the prop”
+House was in a good location with coffee shops, restaurants and local shops within a close driving distance. The jetty was convenient and the kayaks were great.
−The property seriously lacked cleanliness. Upon arrival to the property we thought that the property hadn’t been cleaned and reported it through the app to the owners. This was ignored by the owner of the property. We followed up thinking they would want to know, they were extremely rude and defensive. The microwave was filthy, sponges, pots, crockery and cutlery appeared to be unwashed. There were numerous used loofahs in the bathrooms and showers, a heavily used soap cake containing body hair, used tooth brushes and the towels were stained. The bed sheets appeared to be unwashed, upon arrival to the property there was someone’s hair underneath the doona cover. The property lacked sufficient bedding and towels. No hand towels or face towels provided. There were 7 Body towels provided for a booking of 8 people. There was minimal cutlery in the kitchen, with insufficient forks for 8 people. The furniture is dated and dirty, the beds are extremely uncomfortable and basic things like the shelves appear to not have been dusted in months. Structurally the house is great, materially needs a lot of work to be bookable.
STEVEN
Australia · Solo · January 2026
“Absolute joke very unhappy and very unprofessional of agent and owner”
+We liked the look of the house from the outside but that's all we got.
−We booked the house for 1 night and everything was sorted and paid for but when we arrived there was already people in the house? We questioned the owner and they said that the agent for the property booked someone else to stay there and didn't tell the owner. So we were left with no accomadation we had our kids with us so we had to ring everywhere to find somewhere to stay as we drove from Sydney to watch the Matildas soccer game in gosford. It took us over an hour to find somewhere but then had a 40min drive there then had to rush everything so we could get to the game ontime. Very poor professionalism by agent and owner as they left us high and dry with nowhere to stay but only found out when we went to property to get keys and unpack. Only to be told sorry agent double booked so we dont have it available for you now.
Marjan
Australia · Solo · January 2026
“Loveley, but the house needs work, especially the matresses.”
+Spacious, fabulous location, gorgeous view and serenely quite. The kitchen was adequately stacked. There were some useful provisions, especially the coffee pods for the machine.
−The beds were mostly very uncomfortable, and no one got good sleep. The pool had algae and was deterrent for my friendsrs. The fixtures throughout the house are aging, and easy to think you've broken something, which is reflective of poor maintenance considering the price tag.
Suzanne
Australia · Family · December 2023
“Superb”
+Big beautiful home. Loved the inclusions inside and outside.
−Towels - not enough (7 ppl, 6 towels) No spare toilet paper either. Little things I know but when they're to be included...
Khadijah
Australia · Family · February 2023
“Exceptional”