Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 142 reviews.
Morgan
United Kingdom · Solo · August 2026
+The whole apartment was lovely comfortable
−Just 2 small things The blind on the kitchen didn't go down The table lamp in bedroom didn't work
Reg
United Kingdom · Solo · August 2026
+Great views, quiet and close to the Spa Shop.
−It was fine.
Yvonne
United Kingdom · Solo · May 2026
+Beautiful clean apartment
Janet
Australia · Couple · May 2026
“Great Stay”
+The apartment was clean and roomy. Great location as it was only a short walk to the Smithy Bridge train station. Caught trains to Leeds, Manchester , Liverpool & York. The owner was easy to contact and very helpful. Would recommend this property
−Nothing
Mccreadie
United Kingdom · Solo · March 2026
+Its an apartment
−Parking with a van was tight. Noisy kids and neighbours in housing estates around it.
Hopley
United Kingdom · Couple · February 2026
“Lovely, cozy and convenient.”
+Great base for location and access to public transport, very quiet area. From Booking, information to access and questions brilliant. Very fast replies to messages stress free booking. Apartment has everything you need for a comfortable stay, clean and modern. Lovely old building, having a designated private parking space very convenient not having to worry about having a place to park. Felt very safe and secure, very cozy apartment.
−Everything was great, just our personal preference we felt the bed was a little too small for us. But it was very comfortable and we slept very well. Didn't affect us but unfortunately not ideal for people with walking difficulties, due to being on the second floor with no lift.
Liam
United Kingdom · Couple · January 2026
+The overall experience was very nice it's a lovely building with allot of history and to stay there was very nice.
−The hot water didn't last as long as I would have liked too
Michelle
United Kingdom · Couple · January 2026
+Amazing stay once again. Beautiful apartment, great communication from the host, friendly and helpful, this place is a gem!!...We love having a cheeky stay over, really relaxing.
−What i don't like is,the fact I don't live there permanently .
Jeroen
Netherlands · Couple · January 2026
“Disappointing”
+The building itself was lovely. We’ve stayed in a different place by the same owner before and it wasn’t great, but gave the benefit of the doubt because seemed liked a nice guy, and this apartment on paper/photos appeared better (fool me once shame on you, fool me twice shame on me I guess) Problems: bathroom ‘big time’ bad plumbing, awful shower, runs either cold or super hot, no shower grip Matt so quite dangerous, can’t even use the bath because small water tank makes it impossible - shower issues mentioned many times in previous reviews but nothing done. However the shower did break whilst we were staying and the owner came over and fixed it quickly, as I said before he is a nice guy. Poorly equipped kitchen, scratched up pans that hadn’t been cleaned, dirty mugs, not enough equipment to make a decent meal, not even a colander to wash veg, freezer needs defrosting, kitchen cupboards a bit grubby ie sticky handles, place was also dusty and my husband has asthma so not good. At least an attempt was made for Christmas though and we had a lit tree so some ambience. Other positives were the views from the building and it was lovely watching the fireworks everywhere on New Years Eve
−All explained above
Michelle
United Kingdom · Couple · December 2025
“Stunning!”
+The apartment is absolutely beautiful, the views are amazing. The bed is super comfy, and the host is really helpful giving all the info we may need. I am local anyway but fancied a night away, we enjoyed it that much and looked the apartment I have been looking to see if there is any to rent or buy, will definitely be booking again to stay.
−Everything was absolutely spot on.