Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Moya
United Kingdom · Group of friends · October 2026
9.0“Beautiful comfortable apartment in the heart of a real community”
+Wonderful location in friendly neighbourhood with excellent facilities. A real home to come back to after exciting but tiring days out.
Alette
United States · Couple · September 2026
5.0“Many house complications on first days of our stay and Managers who thought we were idiots.”
+Location - quiet safe. Great A/C and fans and it was very hot outside. Close proximity to restaurants, pharmacies, and markets. Comfortable beds but hard mattresses - many pillows and blankets. Very roomy apartment and good closets. Good internet once connected and good connection to Netflix.
−The high ratings are just not believable - I expected more from Booking.com. NO full fabulous meals can be cooked here unless you eat from a pot on the stove - only microwave rubber tasting food. No toaster-no kitchen towels-no sponge- no basics like sugar, coffee, bottled water (even if just for one day), no ice cubes, no napkins, no paper towels, only tiny packets of shampoo and body wash. Had to pressure the manager to get him to stop by to fix hot water and the internet connection. I had already burned my finger to finally work the Electrolux stove top. No instructions at all on how anything might work. Manager Italo arrives unplanned and asks "Where's the Modem?" as if I was supposed to know! Washer Dryer in lower entry level - we heard noises etc. asked if someone else lived in the small building - Italo says - I do not know. I don't think so. But later I was greeted by a lady doing her laundry one morning. In the description, passed over quickly, are 2 ½ very steep staircases and the timed hall light often goes dark midway up. OK they did send us a bottle of sparkling wine to apologize.
Catherine
United Kingdom · Family · June 2026
10.0“Excellent apartment in beautiful local area”
+The location is wonderful - so close the via Garibaldi for local shops, bars and cafes and then to the stunning view of St Marks Basin with 2 reasonably priced cafes with one of the worlds greatest views. The apartment is spacious, well equipped and mostly cool enough in the extreme heat when we were there (+30 degrees). It was good for 6 people and can go up to 9. Two good bathrooms, a good well equipped kitchen and a zig zag balcony that can just about seat 5/6 at a pinch.
−It can be a little noisy in the evening but that is a small price to pay to love in a local, friendly area complete with nearby cats! It would be good to include a floor plan in the listing as we spent ages trying to work out where the balconies were and if the rooms were fully divided or just partitioned.
Iona Veronica
United Kingdom · Family · November 2025
10.0“We loved the spacious and stylish apartment.”
+Spacious and comfortable property in convenient location for Biennale. Good facilities. Efficient communication. Recommended.
Julie
United States · Group of friends · October 2025
7.0“You re in Venice! Great location !!!”
+Great location, coffee pot takes a LONG time to make a pot. Appreciate site recycling.
−Older beds not comfortable
Eija
Finland · Family · October 2025
8.0+Situation in Castello was good and apt. was spacious for us. Everything was clean and two bathrooms were good. Many restaurants close by and the place was cosy.
−After the rain some bad smell came in.
Christine
United Kingdom · Family · September 2025
10.0“Quiet spacious apartment away from touristy areas”
+Spacious and quiet apartment. Great location near Via Garabaldi where ordinary Venetians shop. Lots of local eateries. The apartment had everything we needed.
−Minor problems only - Carrying the luggage up 2 flights of stairs was hard work. The pillows were a bit lumpy.
Colin
United Kingdom · Group of friends · October 2024
9.0“Spacious apartment perfectly located for visiting the Biennale.”
Ann
Germany · Family · August 2024
8.0“Spacious apartment in a charming area of Venice without the stress of tourists”
+We travelled with our four children and one of my cousins and needed an apartment with enough bedrooms so everyone would have their own space. This apartment was perfect for our vacation. My cousin had her own large bedroom with a double bed and my two teenage children each got a room with a single bed. My husband and I were together with our smaller children in the bedroom with a double bed and a single bed. We parked our car on the mainland and took a Vaporetto to the station closest to the apartment. It was only a ten minute walk from the Vaporetto station and hardly any tourists to be seen. Getting the key was not a problem at all! There is a padlock with a code and the key was inside. We had three sets of keys, which was also very convenient. The kitchen and dining table were big enough for a large family. It would have been nice to have a highchair for our youngest child, but we managed fine. The air conditioning worked well and we were very happy every time we returned to the apartment after being outside in the heat for several hours. There are two bathrooms and each one has a shower (no bathtubs) and there is a TV where you can watch movies on Netflix, Amazon Prime, or Dis
−The apartment has air conditioning and the main hallway and the kitchen cool off very well. The bedrooms are no air conditioned, so we had to keep the doors of all the bedrooms open at night and had fans running all night to bring in the cold air into the bedrooms. For us this was not a problem because we are all part of the same family, but if we were different groups of people staying together it might be awkward to have the bedroom doors open all night long.
Mischa
Netherlands · Group of friends · October 2026
10.0“Perfect voor 6 reizigers”
+De ligging is fantastisch; midden in de fijne wijk Castello. Het appartement is authentiek en behoorlijk groot