Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 55 reviews.
Jason
United Kingdom · Couple · September 2026
7.0“We had a good stay but had to park a good distance away”
+Comfortable and clean and close to bus stop for Bath
−Parking was really poor
Leanne
United Kingdom · Group of friends · May 2026
9.0“Lovely stay in great location . Would recommend .”
+Self catering apartment used as a base for Badminton weekend . Half an hr travel and accommodation at a ‘normal price’ for the weekend with multiple routes to Badminton horse trials . Located in lovely village with facilities , we shopped en route for food but used local shop for essentials . Village pub very friendly . Would be lots of options for walking and exploring the local area . 1 hr from The farmers dog which we did venture to .
−If I’m not picking - The property had everything we needed although a little more cutlery would be useful . Couldnt get the main tv to hook up to the internet but barely used this anyway . Parking is very convenient as not designated property parking in a free car park across from the property only once had an issue with space as nursery pick up time so useful to know for timings . Very lucky to get a space outside the door on one occasion . Also useful to know there is limited outdoor space to the property , there is a courtyard which could be lovely but seems a little neglected . (As a note to maintenance - The porch door into the property also needs rehanging - was difficult to open fully )
Juliet
United Kingdom · Group of friends · April 2026
8.0“Very comfortable and lovely location. Would recommend.”
+Spacious and comfortable in a lovely location. Access was easy. Great shower and plenty of hot water for the four of us.
−Parking a little tricky - the car park opposite was very full. Would have been helpful to have more sponges/cloths for washing up and cleaning the kitchen. Lock box hard to get the key back into on exit.
Christine
United Kingdom · Group of friends · January 2026
10.0“Well appointed accomodation in lovely guiet village close to Bath & friendly cafe arpund corner. .”
+Good selection of jams, tea, coffee & biscuits. Very comfortable beds & towels. Plenty of mirrors for dressing in our period costumes for the Jane Austen Festival Parade with 2,000 keen Jane Austen fans from all the world. Communication before arrival & after were very good. The information about the area was helpful.
−The key safe was very difficult to open on arrival & we had to call the owner for them to explain the knack of getting in. The doors front & back a bit vulnerble. Srong scent of diffuser sticks set off migraine & asthma. Creaky doors
Jennifer
United Kingdom · Group of friends · January 2026
10.0“Clean and confortable, beautiful location and host extremely responsive to messages.”
Claire
United Kingdom · Group of friends · December 2025
10.0+Perfect location, excellent breakfast at Birdcage Cafe! Property very clean, comfy beds, fluffy towels, lots of hot water.
Roger
United Kingdom · Couple · October 2025
8.0“Did what we wanted”
+It was perfect for our short stay
−The table and chairs could be in a better position
Roseannne
United Kingdom · Group of friends · July 2025
10.0+Just brilliant loved everything
Beverly
United Kingdom · Family · June 2025
10.0“Would recommend”
+Good communication with the team. The house is a few steps away from Toast, a lovely coffee shop where we had breakfast. Lovely decoration, throughout the apartment. We stayed as we were going to a nearby wedding, so it was good to find an ironing board and decent iron in the wardrobe. It was also nice to be somewhere that hasn’t come out of IKEA. Laycock is about 20 minutes drive away which is worth a visit, take cash to laycock as there are lots of quaint homemade items for sale on doorsteps with honesty boxes.
Jill
United Kingdom · Couple · June 2025
9.0“This was my second stay at Benson House. It is a lovely comfortable appartment and in great location”
+Really lovely appartment with great facilities
−The neighbour upstairs sadly woke us up at 05.15am on Tuesday morning when he got up for work and we could hear him getting ready before he left at 6am. I found the pillows were hard in the twin room.