Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
Hayley
New Zealand · Group of friends · November 2026
“The facilities were not clean- bugs in the bed, mould on the beds and pillows, can smell the septic tank. No air conditi”
+Nothing
−The facilities were not clean- bugs in the bed, mould on the beds and pillows, can smell the septic tank. No air conditioning and the fans had huge dust build up causing allergies. Lights didn’t work properly.
Cindy
New Zealand · Family · October 2026
“Great, comfortable 10 day stay with a family of 2 adults and 2 kids. Peaceful surroundings with home comforts.”
+Peaceful with garden views. Good location to our favourite beach, Black Rock. Ideally have a car to get around from home. Very helpful having a full kitchen and a washing machine for a 10 night stay for a family of 4. Very comfortable beds. Owner is very responsive and great service.
−Would be helpful if outside bbq was available to use. But this was noted in listing, so not a surprise. Listing images of garden and fruit produce a little bit outdated, but not a major.
Daria
New Zealand · Family · August 2026
“It was a good home but with a lot more potential to be even better”
+Great location is not far from the airport, nice outdoor area, love the visit from local pets
−Suggestion - Cleaning fee added on top of the accommodation fee was quite high so value for money could be better, kitchen window would benefit from a mesh to keep mosquitoes out, some form of caffeine just for the first one two days given Nespresso machine is already there.
Mark
Australia · Solo · July 2026
+We loved this place - great location, helpful owner and a spacious place for 3 people plus friendly local dogs!
−Nothing of substance
Anthony
Cook Islands · Solo · June 2026
+Space
−Dog noise
Roger
Vanuatu · Solo · April 2026
+Quite and I have time to myself
Marama
New Zealand · Family · April 2026
“Overpriced and Under delivered definately not a Bella Casa more a Casa Triste”
+The fridge
−The house was run down with odd locked up storage around the house. Also random furniture around. Cockroaches lived everywhere. Lawns were quite long & unkept. Ran out of hot water on day 2. No mosquito coils to use. Was extremely hot in the house, made worse with cooking. Had to bring washing in for the house still on the clothesline on day 3 (as we needed to hang washing) The bbq was terrible and would be more useful in the bin (rusted and broken with no gas bottle) No free wifi (said online there was wifi onsite) No water on arrival to drink so had to drive 20 mins away to get some (so inconvenient that late at night) My husband didn't like our arrival as the owner looked creepy walking around in the dark & wasn't very welcoming. I called the owner twice to discuss the issues & no hot water but did not answer my calls so we left and found somewhere else to stay. I will not be recommending staying at this accommodation. There was no information for places to see & experience on the island at all. In fact there was nothing "Island" about the whole place and the decor makes you feel like your NOT in Rarotonga at all which is sad. There is so much potential for the property, it just
Guest reviews
New Zealand · Group of friends · August 2025
“Great location for town, shops, restaurants, snorkeling and golf.”
+The neighbours dogs
−Could have had bedside lamps both sides of the beds and an additional standing fan. The gas elements on the stove could do with a service.
Mary
New Zealand · Solo · August 2025
“Was glad to move on”
+Whole house and garden
−Was very cold. Didn't get much sun inside at all.
Jill
New Zealand · Couple · June 2025
“Dissapointing”
+I emailed direct, and we checked out early. We appreciated that you refunded some of our stay.
−Refer to my original email