Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 28 reviews.
Jack
Australia · Group of friends · June 2026
1.0“Don’t waste your time at this joint”
+Nothing.
−Place was a bomb, no clean sheets, no pillows, used razors and open cigarettes in bathtub, dirty showers, dirty toilets, place was a bomb
_Jakub_S_
Slovakia · Group of friends · May 2026
1.0“Avoid this property , confirmed booking, no access on arrival, and unacceptable communication.”
−I strongly advise extreme caution with this accommodation. I arrived in Malta with a valid and confirmed reservation, only to discover that the key box was empty and there was no way to access the apartment. After travelling and arriving at the property, it was absolutely unacceptable to find myself locked out without any immediate solution. As a result, I had to urgently arrange alternative accommodation on my own, which caused unnecessary stress, uncertainty, disruption to my plans, and additional complications. Communication from the owner throughout the entire situation was extremely poor and, in my view, unacceptable. In a situation like this, any guest would reasonably expect at least an active effort to resolve the issue, provide information, or show basic concern for the guest’s wellbeing. None of that happened. Throughout the entire incident, the owner did not even make the effort to contact me to ask whether I was okay, whether I had managed to find alternative accommodation, or whether I needed any assistance. I consider this approach completely unprofessional and lacking basic human consideration, especially when a guest has been left without accommodation in a foreign
Caroline
United Kingdom · Group of friends · December 2025
1.0“Cockroach infestation - no refund from host or booking.com”
+The apartment would have been nice but it has not been looked after and is in a terrible state
−We had to leave the property because there was a cockroach infestation. Other issues included: -toilet leaking / flush not working -Strong smell of mould, visible damp issues all over the property -wifi not working -no pillow cases on arrival in one of the 2 rooms It's worth noting that though these issues were raised with booking.com (as well as the host) and we paid for additional accommodation through booking.com, they refused to refund us even with photos sent as proof. This does defeat the point of using a host website like booking.com
Bradley
France · Group of friends · November 2025
1.0“Extremely disappointing experience”
+La vue sur les grues
−The apartment was nothing like the pictures. Upon arrival, it was dirty, humid, and infested with cockroaches and even rats. The kitchen utensils were unusable, and the Wi-Fi didn’t work at all. We arrived late at night and even had to wait outside for an hour because we didn’t get the keys on time. We couldn’t sleep there the first night because of the smell and hygiene conditions. The owner admitted the situation and promised a 30% refund, but never followed through. Booking.com confirmed the issue and granted a small travel credit, but no actual refund was made. For the price paid, this was far below acceptable standards. I strongly recommend Booking.com to review this listing and verify its conditions before allowing new guests to book.
Toma
Romania · Group of friends · August 2025
9.0+The view was nice, the apartment big and the personal real cool!
Sara
United Kingdom · Group of friends · September 2026
1.0“Odradzam!!! Nie rezerwujcie tego miejsca!!!!”
+To co zastaliśmy na miejscu nie mieści się w naszej głowie. Mieszkanie nadaje się do generalnego(!!) remontu. Brud, smród, pleśń, zdewastowane mieszkanie. Smród papierosów, pościel niezmieniona po poprzednim lokatorze, popiół z papierosów na sofie, rozwalona ubikacja, brak szyby w oknie w łazience, pleśń wszędzie, nieposprzątane, spleśniała szafa. Strach było stanąć tam stopa.. mieszkanie miało być gotowe na 14, jednak właściciel napisał, że będzie o 15, gdyż musi zostać posprzątane. Nie zostało posprzątane nic, zgłosiliśmy to do bookingu i za zgodą wlasciela rezerwacja została anulowana przez claim i nastąpił zwrot pieniędzy. Nie usiadłabym tam nawet na krześle, a co dopiero spać w takim miejscu. booking powinien zdjąć to mieszkanie i nie pozwolić nigdy więcej nikomu tego zarezerwować.
−Absolutnie nie było tam ani jednego plusa, dlatego po interwencji z booking anulowaliśmy rezerwację, gdyż starch byłoby zostać i spać w tak ohydnym miejscu, wstyd i obrzydlistwo
Antonio
Italy · Group of friends · August 2026
1.0“Non ci ritornerei, la pulizia non esiste e nemmeno gli asciugamani”
+Niente
−Non c è una cosa positiva, anzi solo la posizione
Fazio
Italy · Group of friends · July 2026
1.0“Un infernoooo”
−Headline: NIGHTMARE APARTMENT! Disgusting hygiene, broken toilet and dangerous fixtures. > Review: > The hygienic and structural conditions of this apartment are absolutely unacceptable. Here is what we faced: > * Broken Toilet: The toilet was completely broken, with detached pieces of material around the flush/drain area and a shattered toilet seat. > * Severe structural issues: A door handle detached completely, risking locking us inside. The bathroom tap handle literally came off in our hands when we tried to open it. > * Disgusting bathroom: Water was leaking heavily from the ceiling, soaking into the wooden structure and dripping a foul, yellowish liquid onto the floor. > * Filthy linens: Upon arrival, the bedsheets were stained with blood and other strange yellowish marks. We asked for clean sheets; they brought them quickly, but they were also stained and covered in hairs. > * Broken amenities & Fake cleaning: We tried to wash them ourselves, but the washing machine was broken. On the second day, someone came to "clean" and fix the machine, but they made it worse: they just smeared the dirt all over the glass, cleaned only a tiny square of the house, and the washing machine
Mihael
Croatia · Solo · July 2026
1.0“Disaster”
−The apartment was a total disaster! Do not book this apartment...Everything was so dirty and full of mold, apartment was not cleaned and it smells so bad, we could not stay there and our vacation was completly ruined...We immediately left the apartment due to the unhygienic conditions. Still fighting for a refund with booking, they give us 75e of bonus as an apologise for this even we payd 790e...Do not go to this apartment. Do not make same mistake as I did because you will end up on a street...Booking will not cover your alternative accommodation...Please avoid this place!!!
Antonio
Croatia · Group of friends · June 2026
1.0“Kratko i odvratno”
+Nisam ni ostao koliko je šporko bilo
−Nisam ni ostao dočekani smo odvratno sve se raspadalo i mravi su bili fuj