Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Sanja
United Kingdom · Family · August 2026
“Broken glass and cigarette waste around our children’s sleeping area - not the family holiday we paid for.”
+Good location for Blackpool attractions. Clean replacement bedding and towels were eventually provided after we complained, and the property later refunded 25% of our stay.
−Extremely disappointing cleanliness and safety standards. The sofa-bed was where our two children were expected to sleep, but the bedding appeared not to have been changed from previous guests and had visible marks/staining. We found broken glass on/around the sofa and, after moving it, further broken glass underneath together with dirt, debris and half-smoked cigarette ends. We spent hours cleaning and hoovering ourselves to make the area safe. The cleaner later told me she had tried to clean the sofa but couldn’t get it clean. Clean bedding was provided the following day only after we complained. There was initially one pillow for two children, with enough pillows not provided until day 3 of our 4-night stay. Before arrival we also had a separate issue over the property’s private parking, initially quoted at £50 and reduced to £20. I was therefore very disappointed when this pre-arrival parking reduction was later referred to in response to our completely separate cleanliness complaint. I repeatedly had to chase for issues to be resolved and documented everything with photos, videos and messages. Booking.com subsequently told me the reported safety concerns would be reviewed/inve
Anna
United Kingdom · Family · June 2026
“We had such a lovely stay”
+A lovely apartment in a great location everything we needed for our stay will definitely book again and recommend to family and friends
−Nothing
Amir
United Kingdom · Couple · June 2026
“Terrible, dirty and the communication is rude!”
+Location
−Well where do I start! We have stayed here in the past and it has been ok. But recently this place has gone downhill. The cleaners are clearly not doing their job properly. There was hairs all over the bed, the TV was not working and when I messaged the property about this they never replied! The front door was broken so we was not locked in overnight securely. Cigarette burns all over the carpet. After all the they will not return your security deposit unless you ask them for it.
Jade
United Kingdom · Group of friends · January 2026
+Location of property and design
−Nothing
Paul
United Kingdom · Family · January 2026
“Clean secure private”
−Radiator fell off wall, looks like it had happened at least once before still awaiting deposit return
Beverly
United Kingdom · Family · December 2025
“Great for a short term stay good value for money”
+Close to everything we needed
−Some amenities didn’t work ie the cooker but this was communicated with the staff before arrival
ADELE
United Kingdom · Family · October 2025
“Nice, good location.”
+Clean, warm, comfortable, modern. Good communication from host. 5 min walk to south pier. £100 deposit returned promptly.
−I couldn't see any fire extinguishers anywhere in the apartment or on the corridors. My own fault as I missed it in the info but no working oven or hob due to legislation.
John
United Kingdom · Group of friends · September 2025
“Excellent value for money perfect location”
+Nice clean little flat excellent location
Claire
United Kingdom · Group of friends · September 2025
+Everything located very close to all the attractions etc apartment was clean modern and comfortable Highly recommend 👍👍👍
−Everything was fab
Donna
United Kingdom · Family · August 2025
“Disappointed- Looked nice but little substance”
+* It was clean * Good size for a family of 4 * Bed and Sofabed were comfortable *:Close to amenities and pleasure beach * Pre arrival information was good and immediate response when we couldn't get the door to open
−* 2nd floor apartment with no window restrictors- terrifying with a 5 year old running round * Has an oven and hob but they are not in use- whilst the advertisement doesn't say it has these things there was no notification prior to arrival of these not in use * Shower door has been installed upside down and the wrong way round so difficult to open the door " Very poor shower pressure * Smell of cannabis within communal area * Fire alarm went off at 11.20pm (highly suspected by most of the residents to be from apartment 1 smoking cannabis)- terrified children- no support given to telephone calls and messages sent to the building manager and no check in or response from them following this * TV not working properly- Roku account wouldn't connect to wifi