Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 35 reviews.
Hon Cheung
Australia · Family · January 2026
8.0“Excellent location the only challenge is to pour water pressure”
+Host met me at the property to show me the place
−Squeaky bed and pour water pressure
Angela
United States · Group of friends · November 2025
8.0“Perfect location and Florentine charm!”
+This apartment's location was incredible! The view from the window into the plaza below is amazing. Restaurants and shopping all around were perfect for our group. We had ample space to be together but also spread out. The host were kind and helpful.
−The apartment is older and therefore the bathrooms are smaller and more primitive than western accommodations, however everything else made up for that. We were happy to be able to wash clothes as we were on a extended trip.
Sharon
Australia · Family · September 2025
7.0“Great location but needs maintenance and cleaning”
+Location was excellent close to main attractions and Arno river. Large apartment with multiple bed options. Lounge room and well equipped kitchen. The lift worked well to the third floor and it felt safe. Washing machine was useful. Bedrooms have double glazing so you don’t hear noise from busy street below.
−The apartment needs a very good cleaning detail. It felt dirty and smelt of smoke. There are no block out blinds or curtains in front bedrooms and the light shines in all night. Noise from apartment above meant not good sleeps for the family.
Zoe
United Kingdom · Family · August 2025
6.0“Perfect location but not very clean”
+We were met straight away and communication was excellent. The property is in a 10/10 location and the building is beautiful
−The apartment was dirty, the bathroom walls had not been cleaned and we had to take up the rug in the lounge because it was filthy. Only one of the showers gave out hot water, we had to put the shower curtain in the washing machine before we could use it as it was disgusting and mouldy.
Christopher
United States · Group of friends · August 2025
10.0“A great place to stay in Florence with a group of family or friends.”
+Close to many places to visit and eat at during your stay in Florence. Excellent facilities for sleeping, eating, and hanging out. Air conditioning, elevator, and bathrooms were in great working order.
−No complaints.
Jenelle
Australia · Family · July 2025
8.0“Good spot to be based for a few days to explore Florence and the apartment was spacious and well fitted out”
+Fantastic location, good space, very clean, lift in the building
−The showers were small and the door to the second bathroom didn’t close properly.
Paul
United Kingdom · Group of friends · July 2025
9.0“Would thoroughly recommend to stay at this property.”
+Great location for exploring Florence. Property was clean and had all the required amenities.
Monique
United States · Group of friends · April 2025
6.0“Convenient location”
+Not really good condition but good location
Charlene
Netherlands · Family · February 2025
10.0“Great place to stay with family”
+The host is exceptional. He supports us at every step of the way. The location of the place is perfect, within city center that you can walk everywhere. The rooms are spacious and comfortable. The property is rather old but very clean
−The bed is not so comfortable, rather old mattress. The curtains cannot block the light really well.
Natasha
Australia · Family · December 2024
9.0“Great location, spacious & would stay again.”
+The location was great, right next to Palazzo Vecchio & 2 minutes from the Ponte Vecchio, central to everything. It was very spacious & perfect for 4 adults, it would comfortably cater for 6-8 people.