Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Lynne
Spain · Group of friends · October 2025
“Apart from health & safety issues, sofa bed and hosts non- engagement the room was clean.”
+The room was clean, nicely designed.
−Outside terrace very small and view blocked by massive tree. On our arrival no bed linen for sofa bed which was dealt with quickly. Sofa bed extremely uncomfortable you can feel the bars. Fire alarm in room went off at 2am advising ‘change batteries’ this was in a very loud voice every 10 seconds and woke up our neighbour. After messaging and phoning host several times their texted reply was take out the batteries. The fire alarm was on high ceiling. I needed to stand on a very unsafe table to reach fire alarm. No apologies from host and they did not even fix the fire alarm. Health and safety issues.
Shady
Saudi Arabia · Solo · October 2025
“Amazing”
+Everything was amazing
−Nothing
Emily
United Kingdom · Solo · October 2025
+Great value clean accommodation in a quiet area (still lots of restaurants nearby)
Indranil
United Kingdom · Couple · September 2025
“Nah might not book again”
+Nothing.
−The room was very small, not like the pictures, couldn’t open the balcony shutter. Could hear everything from the next door. Also the property managers behaviour was helpful. No offence but this is our honest feeling.
Sylvia
Slovakia · Family · September 2025
“We have been using accommodation through Booking for many years, but we have never encountered such a frivolous approach”
−We booked the accommodation half a year in advance, so that it would meet our expectations and our trip would be pleasant. We were traveling together as two families, we wanted to be accommodated together in one house. In the morning of the day of arrival, we received a message on WhatsApp from Aris premium that they were changing our accommodation and that we would not be accommodated in the apartment we had chosen, but in a completely different one and at a different address. It was stressful for our family. Our friends, just like us, were sent information about the change of accommodation on the morning of our arrival. Each family was accommodated at a different address and, in particular, the provided uploaded apartments did not correspond to the level of equipment of the apartments we had booked. Aris premuim stopped communicating with us completely immediately after our arrival. We stayed in the apartment for 4 nights and they did not communicate with us at all during this time. We repeatedly wrote to them that we had no hot water, no one helped us with this problem. We were forced to shower in cold water. Aris premium is very unserious and I do not recommend using its servic
Lenka
Slovakia · Group of friends · September 2025
+Nothing. Unreliable owner of accommodation.
−Don't book this accommodation!!! The owner sent us a message early in the morning (01:16) on the day of arrival, that he couldn't give us the accommodation we booked (without explaining the reasons). He informed us, that he "upgraded" our accommodation - in a different building, to a different address, different type of apartment. We wanted to cancel a reservation, but he didn't reply for a few hours, then we had no other available option to choose... Our "upgraded" accommodation smell of cigarettes, was dirty, untidy, with old windows, which don't isolate noise from outside. We traveled and wanted to stay at the same place with 1 other family, that's why we booked 2 apartments in the Aris premium accommodation, the same happened to our friends, we had to stay at 2 different places in Athens, which made our holiday much more complicated.
Tekla
Georgia · Group of friends · September 2025
“simply terrible”
+There is nothing to like about this property
−If you’re thinking about staying here, don’t make the same mistake we did. The location is absolutely terrible , it feels unsafe, like a run-down ghetto, and you will not feel comfortable walking around. In three nights, not once did anyone bother to clean our apartment. The staff are completely useless and couldn’t care less about helping you with anything. This place ruined part of our trip. If you actually want to enjoy Athens, stay far away from this dump and book somewhere else.
Dimitrios
Switzerland · Solo · September 2025
“Worst experience I had through booking.com”
+The interior design is good, the apartment made good use of the space
−- Organisational skills of the staff - Had to ask for password of main entrance to get it, didn’t receive access details as usual when booking accomodation - Room was not clean, trash was on the floor and bed was not made - cleaning lady didn’t apologize: “didn’t know, bot my fault” - property manager didn’t answer my calls after i told them that the room was not clean. -property manager didn’t reply to the feedback i td the customer support team (even though they had 48 hours)
HERVE
France · Family · October 2025
“Chambre très bruyante. Impossible de dormir”
+La chambre est bien décorée. Moderne.
−Chambre très bruyante sans aucune intimité. Le balcon de la chambre d'à côté donne directement sur le lit. Le voisin peut donc voir notre lit. De plus, à cause de sa proximité, on attend tout ce qu'il peut dire même très tard dans la nuit. Les murs sont très mal isolés et on attend toutes les chambres aux alentours. La fonction première d'une chambre et de pouvoir dormir, sur 8 nuits seule une nuit a été correcte. Son rôle n'est pas atteint.
Gaëlle
Portugal · Couple · October 2025
“Très agréable, comme à la maison”
+Studio très récemment rénové, propre et bien équipé. Lit très confortable. Spacieux, parfait pour 2. Il est simple d'accéder au logement, self check-in.
−Odeur d'égouts dans la salle de bains. Besoin de prendre les transports pour rejoindre le centre.