Reviews from guests who stayed at this hotel, shared by our hotel supplier.
Tommy
Indonesia · Couple · November 2026
“Bad services”
+I like the location it's good, strategic
−The owner/ agent is not respon able, Heather not working when I stay so I'm freezing, I sent messages but not respon .. ac also eror indicator.. Bad services
mariam
Georgia · Family · October 2026
“Apartment Without Heating”
+I should probably be writing a very positive review right now. The apartment is indeed in an excellent location, right in the heart of the city. The room is a good size, the interior is well maintained, and everything was quite clean and tidy. Unfortunately, there was one major issue: during the cold season in Paris, the apartment had no heating.
−-There is no wardrobe or even hangers for clothes. -Although there is a small kitchenette, we could not find a single drinking glass. -The TV was not working either. -The hallway leading to the apartment is very old, with a broken windows that makes a lot of noise when it is windy. However, all of these issues would have been manageable if it were not for the main problem: the apartment was absolutely freezing. I contacted the host immediately. He apologised and told me that he would send a technician the following day. Unfortunately, nobody came, even though I reminded him again first thing in the morning. After spending the day outside in cold and rainy weather, it was extremely unpleasant to return to an apartment that was, quite literally, freezing. I completely understand that these things can happen and that the heating system may have simply broken down. However, the host could have shown some consideration by providing a small portable heater or some other temporary solution. This was by far the biggest problem with our stay.
Caroline
Australia · Couple · July 2026
“Never again - no good!”
+We had agreed to a 2pm booking we did not get appartment number and access details until 5.30pm. We had no accomodation for 3.5hrs and could not contact the owner or booking.com despite many attempts. The room number as advertised does not exist. We thought we would have to sleep on the street for the night, as all other hotels booked out! The check-in service was unacceptable.
−The room smelt strongly of detergent , the bidet tap leaked over the bathroom floor, not enough toilet paper and body wash for our 7 day booking. Air conditioning not that good. Quilt heavy and thick. Rats poo in kitchen cupboard. All round very disappointing. Zero customer contact and support!
Helen
Australia · Couple · June 2026
“Great and very covenient location and room was clean and comfortable”
+The location was great, bed was comfortable and bathroom and kitchen was were both well set up. Also loved the balcony.
−Getting information about check in was hard and building & hallways were run down. Also wished we could have left bags before check in
Hamish
Australia · Couple · June 2026
“Great spot - we stayed in 2024 and 2026.”
+Location Fantastic
−A cupboard to hang clothes required.
Kaye
Australia · Couple · May 2026
“Despite our apprehension on arrival, our stay was very enjoyable.”
+Combined washing/drying machine in kitchen was very convenient. Balcony very good to sit out on and relax/have drinks. Bathroom large and very comfortable. Large refrigerator. Location was great: Monoprix supermarket just around the corner; walking distance to many high-end shops and iconic tourist spots; taxi rank out the front (except when Champs Elysees is closed to vehicles, on first Sunday of the month).
−Very inconvenient and confusing entry, relying on a business man who was leaving, to allow us access to where the lift is (labelled 'A', to the left of Starbucks). Once inside the lift/stairs foyer, the board of occupants showed only Floors 1-3; there was no indication of the 4th floor. The gentleman who helped us in initially, very kindly accompanied us up to the apartment and helped with the code, which was different from the Booking.com code given when initially booked. The confusion needed several phone calls to the owner; fortunately, our helper spoke French as well as English. The apartment did not have glass tumblers for water/juice. There was no hanging space/wardrobe. The long corridor leading to the apartment needed maintenance - some glass panels were patched up or non-existent.
Estelle
United Kingdom · Couple · May 2026
“Authenticity French appartement in a central location.”
+Everything we needed for a short stay. We loved the balcony. The bed was very comfortable and the bathroom was well equipped and set out. Lots of places to put make up and toiletries.
−A little tricky to find at first- couldn’t quite believe we had to go through Starbucks to get in!
Toumache
Algeria · Couple · March 2026
+Perfect place. Calm and clean
DAOUD
Tunisia · Couple · November 2026
“Bien.”
+La situation geographique.
−Le chauffage n'etait pas foctionnel, il faisait froid surtout la nuit.
Bastiaan
Netherlands · Couple · July 2026
“Grote renovatie van appartement gewenst maar perfecte locatie”
+De locatie, de grote badkamer, de stille airco en het balkon
−De chique uitstraling op de foto klopt helaas niet met de realiteit. Het interieur is echt oud , vies en toe aan vervanging, een likje verf en een goede opknapbeurt. Behalve de foto aan de muur, de bank en de lampen, die zijn mooi en speciaal. Het kleed is echt heel smerig, vol vlekken en plakkerig, op blote voeten lopen is erg onprettig. Er hangt een heel sterke geur van vocht in de hele kamer. De keuken valt van ellende uit elkaar, is slecht geoutilleerd; er zijn geen drinkglazen, 3 gore koffiemokken en slechts 1 vieze oude pan. Plinten hangen los, keukendeuren lopen vast en hangen scheef, het is echt oude zooi. Er is aan alles te zien in dit appartement dat deze kamer wordt gebruikt om veel geld te verdienen en de focus niet ligt om de gasten een verzorgde ervaring te bieden. Tip voor de eigenaar; investeer iets van je verdiende geld in een opknapbeurt van dit appartement. De locatie maakt veel goed maar met alle respect; dat deze ruimte op Booking wordt aangeboden voor zoveel geld per nacht is ronduit schandalig. Op Airbnb zou je dit eerder kunnen verwachten, helaas laat Booking dit gewoon toe.