Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
Daniela
Austria · Family · November 2026
“We believe that with relatively minor investments and a little more attention to maintenance and cle”
+Overall, our stay in the apartment was satisfactory, particularly considering the price of the accommodation. The location definitely deserves special mention. The host also recommended an excellent parking option. The check-in process was very well organized from a technical perspective, and the host was readily available to assist us when needed. The apartment is well equipped (including a washing machine!) and nicely decorated.
−However, several items appear to be worn out or damaged and should be repaired or replaced. These include the dishwasher door, kitchen utensils (particularly cooking utensils), the toilet brush, and the shower screen. The cleanliness of the apartment could also be significantly improved. There was mold in the bathroom grout, the floors and windows were dirty, and unfortunately, even the dishes in the cupboards were not clean. The bed linen also had stains. Furthermore, only a limited number of towels were provided for the four guests booked.
sean
Canada · Couple · October 2026
“Good location. Apartment needs work.”
+Location was great.
−It needs an update. Paint job. Flooring should be replaced and the toilet seat should be chucked in the garbage. A good cleaning is in order
Srijan
India · Couple · September 2026
“Horrible, passable and Avoid”
+Please avoid staying here..even a hotel has a better experience..basic stuff like shower gels were missing and had to be asked When asked 2 10 ml bottles were orovided for 4 days! What a joke! Building is under construction and depressing..no chopping board cutlery oil and dishwasher pods.specifically had tonrequest for everything.. Definitely an avoid and passable and pls dont fall for the low price - mistake we made
−Please avoid staying here..even a hotel has a better experience..basic stuff like shower gels were missing and had to be asked When asked 2 10 ml bottles were orovided for 4 days! What a joke! Building is under construction and depressing..no chopping board cutlery oil and dishwasher pods.specifically had tonrequest for everything.. Definitely an avoid and passable and pls dont fall for the low price - mistake we made
Kristina
Spain · Family · July 2026
“Stay in Florence center be ready for comfort challenges”
+Location walking distance from main sights, historical building, good WiFi and air conditioning
−Bathroom very uncomfortable, no hangers for towels, the shower only pouring from the top, very old, no place to put gel, champú etc. Iron was badly damaged and dangerous to use as well as iron table very shabby and we needed to mend it to be able to open. No bedtime tables, no night lights.
Алина
Russia · Family · June 2025
“Very good”
+Location is superb. The host was very friendly and helpfull. Property has an air conditioner that was a life saver in Florence
−Pick up key is challengeble - if you have unstable mobile internet it is not possible to open the door first time and pick the keys.
Fani
Greece · Group of friends · April 2025
“A wonderful stay in a clean, spacious, and well-equipped home with perfect location and excellent hospitality!”
+Everything was perfect! The location was ideal, very close to the center and all the main attractions. The apartment was spacious, comfortable, fully equipped, and spotlessly clean. The cleanliness was exceptional and made our stay truly enjoyable. The host was very friendly, helpful, and always available to assist us with anything we needed.
−There was absolutely nothing we didn’t like. Everything was excellent.
Åsa
Sweden · Family · April 2025
“Small apartment perfectly situated in Florence.”
+It is situated almost perfectly, close to everything. The remote access and handling of keys worked fine and there was a parking nearby. The kitchen was well equipped.
−Sleeping was almost impossible due to the noise from either outside or somewhere else in the building. Hard to tell where it came from but it felt like there was an entire school class in our bedroom. Earplugs is a must! Also the bed was rather poor and very squeaky = more noise…
Julia
Ireland · Family · September 2024
“Exceptional”
+It was easy, since the host is very responsible and always available to help.
−The bed and the sofa bed are not very comfortable, specially for long stays.
Mariia
Norway · Family · August 2024
“Perfect location”
+Very good location. nice, clean apartment, very close to parking house
marta
Italy · Family · August 2026
“Viaggio in famiglia”
+Buona posizione, comoda un po' a tutto quello che c'era da visitare
−Non mi è piaciuto il fatto che stessero facendo dei lavori nella parete esterna del palazzo, così durante il soggiorno non abbiamo mai potuto aprire le finestre. Poi in bagno, l'asciugacapelli rotto che hanno sostituito la sera del giorno dopo., lo scopino del wc rotto anche quello e pure la porta della doccia aveva qualche problemino. Diciamo che ci sarebbe qualche lavoretto di manutenzione da fare