Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
Marc
Netherlands · Group of friends · April 2026
+Natascha was a friendly, responsive and helpful host (even though we never met her), e.g., arranging a taxi for us coming in and upon leaving. The apartment is great, in a quiet neighborhood, about 10 minutes walk from the Matterhorn ski lifts. It is a little distant from the town center, making (food) shopping a bit more effort (taking the bus), but other than that highly recommended.
Thierry
Australia · Group of friends · March 2026
“Excellent and very comfortable”
+Very nice apartment and well provisioned
−Only one toilet and no washing machine
Pavla
Canada · Family · February 2025
“Exceptional spacious apartment, really enjoyed our stay and all the views of Matterhorn”
+Spacious and beautiful apartment, very well equipped (incl. fondue kit), cozy fireplace and a very quiet neighborhood. We saw Matterhorn every day just a few steps from the main door. It’s close to a bus stop that takes you directly to the gondola. The city center is a nice 20-minute walk from the apartment but there is also so many small roads and pathways to explore. A very convenient complimentary taxi from and back to the main train station.
Joost
Switzerland · Family · December 2024
“Amazing spacious apartment with good facilities and lots of light. We loved our stay.”
Tiiu
Estonia · Family · March 2024
“Excellent place for families”
+Very cosy, nice fireplace, well equipped, host always ready to communicate
−None
Joseph
United Kingdom · Family · February 2024
“Exceptional”
Joyee
Hong Kong SAR China · Group of friends · July 2023
“Superb”
+We enjoyed staying at Windward Apartment very much. The flat is spacious, well-decorated and clean. Everything is as it is advertised. There was a basket of goodies waiting for us on the kitchen count when we checked in. The kitchen is well-equipped and well-stocked. We made many lovely dinners. Although it doesn’t have a view of the Matterhorn, it offers an unobstructed scenery across the valley. Our host Natascha was very responsive to our enquiries and was very helpful. She made feel very welcome and taken care of. The flat is 20-25 min walk to the train station but there is a free bus service with a stop less than 5 mins away, so it made up for the disadvantage. Plus the booking includes a return taxi trip to the train station. We are very happy with booked this place for our vacation.
Frank
Switzerland · Family · January 2023
“It is a great place. Made us feel home immediately!”
+Everything was just great. Laundry machine would be a big plus if they have it. Taxi service from Train station back and force is super!!!
−nothing, but just one info. One of the sofa is not the one you see in the booking.com picture.
Jack
Ireland · Family · August 2022
“loved our stay here”
+great help from owner and nice apartment
−long walk from town centre!!
MARYANNICK
France · Family · March 2026
“Wilkematten : un cadre calme et lumineux pour vivre Zermatt dans un esprit de ressourcement.”
+Emplacement idéal pour nous : dans le quartier résidentiel de Wilkematten, très ensoleillé, avec vue dégagée et légèrement au-dessus des remontées vers Furi. Un environnement calme et aéré, particulièrement propice au ressourcement après une journée de ski. À 50 m commence une agréable promenade facile, parfaite en fin d’après-midi. Le quartier offre de l’espace et une vraie tranquillité ; on peut marcher sereinement et profiter pleinement de la montagne. La proximité du secteur Furi permet d’accéder rapidement au domaine du glacier et aux pistes emblématiques du Matterhorn. Très beau salon-séjour avec cheminée centrale quatre faces et cuisine ouverte super équipée. Deux belles terrasses ensoleillées. Les volumes sont généreux et l’espace de vie permet de se retrouver confortablement à plusieurs. Chambres confortables ; l’une dispose d’un grand dressing. À savoir pour les familles : les deux grands lits sont chacun équipés d’un matelas unique. Salle de bain spacieuse avec grande baignoire, grande douche, double vasque et WC. Le bus rouge gratuit s’arrête à environ 250 m (arrêt Kapelle). Il peut être fréquenté à la sortie des cours de ski. Pas de service en soirée. Taxi inclus à l’a