Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Klodjana
Malta · Family · May 2026
+Everything was perfect Very clean apartment, and there is Everything needed inside 🙌 . Good location 👌 very quite area
Pavulane
Latvia · Group of friends · November 2025
“Terrible, never return!!!”
+We did not like anything at all. It was terrible.
−The property was dirty, dusty, unclean. We arrived at 5am in the morning. Apartment was not clean. We had a feeling that cleaning staff did not come after previous people. The was dirt in the kitchen, mold in the shower. Terrible feeling. The begging was dirty. Overall feeling was very bad indeed. In the dishwasher there was food… Glasses were so dirty that they stick to the surface in shelf. We immediately contacted the owners. We were tired after a flight, but we had no will to stay in such apartments. We asked to send a cleaning stuff so they can make the situation better, but as at night they were not able to do anything really, we slept there. We slept in our clothes, because begging was not fresh. And in the morning, owners sent a message that they will be in 20 minutes at apartments and we need to leave. They denied request to send cleaning staff. Not polite, not respectful, they never apologised. Terrible!!!! And the most disgusting is that we agreed that they will return money for the rest of the nights. In the end owners sent me only 200€ that is less than half of the amount paid. And was not replying to my messages after. Terrible hosts, disgusting place. Unfortunately,
CharMAN
Greece · Solo · November 2025
“Apartment city home Sofia”
+Excellent communication with the host, making check-in and support smooth and hassle-free . Very nice location close to a metro station. Apartment was spacious and very nicely decorated. Highly recommended for anyone visiting Sofia!
−Noisy neighbors at last night of my stay.
Janette
United Kingdom · Couple · October 2025
+The openess of the apartment. Lots of gadgets in the kitchen. Laundry equipment brand new. Very clean , safe and comfortable. Secure building, very quiet neighbourhood. Lots of cleaning materials to keep the place clean. Lovely corner balcony with table and chairs. Super comfy beds. Maria went over and above with her kindness. She made regular contact with us and also set up a reliable taxi for our 3am pick up.
−No table lamps in both bedrooms.
Georgi
Spain · Family · August 2025
“Not good value for money. Would not recommend.”
+Proximity to downtown.
−Impossible to sleep with trams passing by every 10mins in immediate proximity (5-10 away from the building). Apartment is not well maintained: the bed frame under the mattress in one of the bedrooms is broken and the mattress is sagging, so you wake up with a back pain. I reported it in week one of my 4-week stay, and it was never fixed until check-out. The bathroom door lock is broken too. Walls need repainting. There were issues with the dishwasher as well. Funny smell in the hallways of the building. I can carry on.
Rotaru
Romania · Group of friends · August 2025
+The position is very good, very close to the city center, Maria, the owner was very pleased and helpful.
−In very first day, we need to clean the floor, was full of dust.....everything was clean, except the floor. Another problem is the tram 🚊, the noise is .....
Alice
Italy · Group of friends · August 2026
+Really cozy, perfect position, top service
Maria
Spain · Family · May 2026
“Muy cómodo para conocer Sofía”
+Localización perfecta, muy amplio. Camas muy cómodas.
−La ducha no tiene mampara. Quizá un poco de ruido del tranvía y de los vecinos.
Aleksi Oskari
Finland · Group of friends · January 2026
+Kaikki sujui mukavasti. Iso parveke oli asunnon ehdoton kohokohta. Suosittelen!
Mariya
Spain · Group of friends · December 2025
“Apartamento lindo,grande,moderno”
+El detalle de los dueños de responder inmediatamente a mis preguntas,la limpieza,y que han dejado todo lo necesario para nuestra estancia,el apartamento tiene todo en su punto positivo,tal como ubicación como instalaciones,para pasar el tiempo en Sofia ,cómodo y sin preocupaciones
−Nada