Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 81 reviews.
Radu Valentin
Romania · Family · September 2026
“Would totally recommend for a trip in Alghero!”
+Very good location, in the heart of the old town, spacious appartment, with one full bathroom with shower and one with toilet, it is great for small families.
Colin
United Kingdom · Couple · September 2026
“Fantastic”
+Great support from Marie-Anna
Ana
North Macedonia · Family · September 2026
“Would not recommend - poor communication ruined our stay”
+We stayed at this property (Appartamento Luna, Alguer Relais) in early September and unfortunately cannot recommend it, due to a stream of communication problems and misunderstandings that started before we even arrived and continued every single day of our stay. Before arrival: We tried reaching the host through the Booking.com messaging system and by email but never received replies through either channel - we only got responses once we switched to WhatsApp. We had asked in advance about bed configuration and whether the apartment had a private bathroom, but these questions went unanswered. Check-in confusion: Our flight landed late, so we requested a late check-in window (22:00-23:00), which we had already gotten approved through Booking.com at the time of the booking one month before our stay. Despite this, the host asked us to "confirm" the same request multiple times, and self check-in instructions were promised on the check-in day. We messaged them on check-in day, and they told us the info would be sent the next day - they did not even know when we arrive. When we told them we were arriving that same day, they sent us a message saying to pay City Tax via a link in order for
−but had to keep following up. Check-out: Getting clarity on check-out was equally disorganized. We asked when someone would be available to come by and have us pay the City Tax half an hour before check-out, and they again replied the following day - did not know our check-out time. When we clarified they told us that someone will drop by in 10 minutes only to have us wait for 45 minutes and only upon us asking them again they told us to leave the money inside the apartment. Finally, they had us throwing out the trash with fines of 100Euro if not disposed properly while charging us a 60Euro cleaning fee. Overall, nothing about the apartment itself was the main problem - it was the constant miscommunication, repeated requests for the same information, broken payment systems, and lack of proactive updates that made this stay stressful from start to finish. We do not recommend this host to future guests!
Amy
United Kingdom · Group of friends · August 2026
“The company were super helpful and informative on everything we needed and the apartment itself was absolutely gorgeous”
+I loved the lay out of the apartment with the roof, everything met all of our needs and the beds were so so comfy. Even the sofa bed was comfy for a sofa bed but bare in mind if there are 2 people on the sofa bed you can feel every movement so one person on the sofa bed would have been better, but that’s no fault of the property. The tv was super modern and clear, the little kitchen worked for all our needs and the bathrooms were super cool with the big ceiling shower and coloured lights. Gorgeous!
−Sometimes the main fuse would trip if we’d use the electric hob, but that was super easily fixable by just flicking the fuse in the fuse box back up. Maybe there could have been a couple more cleaning amenities too but other than that, perfect.
SylwiaLem
United Kingdom · Solo · August 2026
+Great location, the flat was clean and communication with the host was fast.
−One issue we experienced was with the electricity supply. There is a key that needs to be left in place for the electricity to work, so whenever we went out, the electricity was switched off and the fridge stopped working. This was worrying as food could spoil. We also experienced a complete power outage once during our stay. After around an hour of communicating with the host, the electricity was eventually restored. Overall, this was inconvenient and something that could be improved for future guests.
Kamile
Lithuania · Family · August 2026
“Overall, it was a great stay thanks to unbeatable location, fantastic staff, and perfect communication, despite a few mi”
+The space was spotlessly clean, charmingly designed, and equipped with facilities we needed. The location is unbeatable with easy access to everything nearby. The staff were fantastic and communication was completely seamless from start to finish.
−A few small things to note: the flat is a bit dark, and the photos can be a bit confusing as the single-bedroom option does not come with a terrace. Sound also carries easily from upstairs,we could hear footsteps and music, which made sleeping difficult the first couple of nights (though through no fault of the hosts). Additionally, the local Sardinian recycling rules take a bit of effort and planning to figure out.
Paul
United Kingdom · Solo · July 2026
“Central gem of an apartment”
+Clean tidy well equipped apartment. Prompt and friendly support from staff.
−Aircon was weak...
Jim
United States · Group of friends · June 2026
+Despite not actually staying in this suite due to a booking mistake on my end, I still wanted to leave a review because the staff at Alguer Relais went above and beyond to help us. I accidentally booked the apartment for the wrong week, and by the time I realized the mistake, accommodations in town were extremely limited because of a local event. The team was incredibly kind, responsive, and helpful throughout the entire situation. They worked hard to find us an alternate property they managed that perfectly suited our needs, and we felt very fortunate they were able to accommodate us on such short notice. Their customer service truly made a stressful situation much easier. The location is excellent, communication was great, and both the WiFi and AC worked very well. Based on our experience with the staff and property management, I would absolutely recommend them.
−This review is based entirely on the staff and an alternate location. I will not upload photos to cause any confusion. Nothing negative about her stay.
Martin
Germany · Couple · October 2026
“Tolle zentrale Stadtlage, sehr geschmackvoll & sauber eingerichtet, alles super geklappt.”
+Tolle zentrale Stadtlage, sehr geschmackvoll renoviert, super sauber und individuell mit netten und sehr hilfsbereiten Gastgebern. Jederzeit gerne wieder. P.S.: Das Auto konnten wir super einfach am Hafen parken und von dort laufen (allerdings war Nebensaison).
Magna
Netherlands · Group of friends · October 2026
“We hebben genoten van het appartement en Alghero !”
+We verbleven er met 4 volwassenen in het appartement. Dit heeft 2 slaapkamers en 2 badkamers. Het contact met de host verliep goed en snel. Het was top !