Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Alex
Australia · Group of friends · April 2025
+Clean, good location
−Little small for family of 5
Johan
Netherlands · Family · April 2025
“A nicely equipped appartment in a quite area, just outside the centre.”
+A good appartment on the 3rd floor, easily accessible with elevators. It's not really located in the center however that also means that it is in a quite area which is really good for a good night sleep. A main square is just 500m away and from here you can take buses or tram 28, it also has some nice restaurants and small supermarket. Appartment is nicely equipped with coffee/tea machine, dishwasher, washing machine, good kitchen, big refrigarator. The beds are o.k. and bedrooms can be made quite dark by lowering down shutters.
−Upon arrival we could not open the keybox near the door. Afterwards we learned that we received the wrong code. This is a human error and can happen so no hard feelings here. However the fact that nobody could be reached - we tried 3 different tel. nrs and emails - is not a great example of service. Clients should be able to contact somebody, especially if you know that guests will arrive. It was only 17:30 in the afternoon and in the end we had to activate the Booking.com Emergency desk to get a solution. This absolutely deserves attention.
Josef
Czechia · Family · April 2025
“I do not recommend Akicity as a rental company. The worst accommodation ever. The children suffered”
+I can't rate this location. I was given a different place because this one was reportedly flooded.
−I can't rate this location. I was given a different place because this one was reportedly flooded.. However, the replacement location, Akicity Saldanha White, was full of mold. Even the blankets were moldy. Upon raising concerns to Akicity about the mold and cockroaches, they brought a cockroach spray and then did not respond further. The photos on Booking did not match the actual condition. I do not recommend Akicity as a rental company.
Giannis
Greece · Family · March 2025
“very good stay with small negatives”
+the apartment was close to everything and the check in was easy
−it was not perfect cleaned and the bed for the 5th person was not ready.
Marco
Italy · Solo · May 2026
+Posizione e arredamento moderno
−Soprattutto la porta del bagno rotta. La maniglia interna era sganciata, per cui non poteva essere chiusa altrimenti rimanevamo chiusi dentro. Due sedie erano rotte. Oltretutto avevano chiesto la cauzione, per cui queste erano possibili trappole per poi non restituirci la cauzione. Abbiamo fotografato tutto appena arrivati così da essere sicuri che non venissero attribuiti a noi i danni. Nonostante questo siamo dovuti ricorrere a Booking per farci restituire i soldi della cauzione che non venivano restituiti
Beloqui
Spain · Group of friends · May 2026
“Decepcionadas”
+La ubicación
−Éramos 6 personas y lo sabían. No nos dejaron preparado el sofá y tuvimos que buscar las sábanas y abrir el sofá que por cierto no era nada fácil.
Małgorzata
Poland · Group of friends · April 2026
“Świetna lokalizacja , fajny apartament”
+Lokalizacja idealna
−Niestety uszkodzona klamka w łazience i uszkodzona lampka nocna w sypialni , mimo natychmiastowego zgłoszenia nikt nie zareagował 😔
Asier
Spain · Family · March 2026
“Buena ubicacion”
+La ubicacion y la tranquilidad de la zona Cerca hay algunos bares y cafeterias
−La hora del check in y check out Tarde para entrar y pronto para salir
Benedetta
Italy · Group of friends · August 2025
“Casa carina e spaziosa in una zona molto tranquilla.”
+La zona è molto tranquilla (non tanto centrale) ma vicino a diversi punti panoramici (miradouros) e al quartiere Al Fama che è carinissimo. Vicino casa ci sono sia supermercato che farmacia, a pochi passi.
−Ci hanno messo davvero moltissimo tempo a restituirmi i soldi del deposito... li ho dovuti ricontattare almeno 4 volte e ci sono voluti 20 gg.
Roberta
Italy · Family · August 2025
+Buona posizione per visitare la città e vicina a ristoranti e supermercati. Casa molto accogliente e pulita, siamo stati comodamente in 5