Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
brian
United States · Solo · October 2026
−-Most uncomfortable beds I've ever attempted to sleep on -Slow Wifi -No elevator, narrow stairs, on third floor -Pointlessly small, bad quality furniture I own an Airbnb in Niigata, so I know how easy it is to create a comfortable stay for people. Suggestion: get some Green Tea Foam mattresses on Amazon (23k yen), wood bed frames (18k yen), and a couch that isn't terrible (30k yen)
Victoria-Elizabeth
Australia · Solo · April 2026
“Underwhelming stay, if a little regrettable.”
+The room was very large, and it had been freshly cleaned. It was walkable to the Akabane train station, although some steep sections could be challenging with large luggage or if you have accessibility challenges. It provided a kettle, hair dryer and a few cutlery items along with a microwave; a few towels and shampoo and body wash were also provided. The laundry is outside on the balcony (we saw some negative reviews so didn’t use this). Bathtub is deep and not too small (I’m 5’8 and didn’t feel squished). Shower pressure is fine, and the hot water heats well. Check in was uncomplicated - key box entry. The little green bean keyring was cute, memorable and handy to ensure that the key wasn’t lost.
−The room listing was advertised on Booking.com as accessible, and the building as offering luggage storage. But this room is on the third floor with only a narrow staircase for access (which also has some hazardous steps). We had contacted the owner previously to ask about this and ensure there was a storage option, due to having heavy (45kg) suitcases and physical accessibility issues, but received no response before check in. There are no luggage storage facilities for large suitcases despite what was advertised. The front doorway for the room I stayed in had a construction error where it opens onto a landing that has around 1-2 cm of distance between the doorway and the next step down; you had to be constantly vigilant to not misstep or else you would fall and hurt yourself. It definitely would not be safe for children, or anyone with vision or motor impairment. The area could be a little noisy at night and occasionally during the day (someone nearby was signing JPop with a microphone in the late afternoon for example). Although clean, the room and furnishings are much older than the photos showed, and are not as beautifully styled as the photos suggest. The couch is a futon wit
Eduard
Romania · Family · March 2026
+The location was perfect, we didn't know when we booked. But turned out that akabane is a perfect jr station to get to main touristic spots.
−It was all perfect!
Adrian
Australia · Family · June 2025
“Good”
+Every thing was good
−Beds were a bit uncomfortable and they didn’t want to let me stay a few hours longer at checkout unless you pay 1000Y per hour to stay I just stayed 10nights thought a few hours extra would have been nice
Damien
France · Family · March 2025
“Good for 1 to 2 people. Good value for money.”
+Close to Akabane station. The room has everything you need for a short stay.
−It's good for 1 or 2 people. We were two adults and a kid and the apartement/room felt quite small. There is not a lot of space, no real intimacy. You can hear the neighbours pretty well too.
HA
Vietnam · Couple · September 2026
−Máy giặt không ổn Tôi đi tắm xong đi giặt đồ bị bắn vào người ướt hết thế là phải tắm lại lần nữa🤨🤨
TAKAKO
Japan · Solo · June 2026
“家族４人旅行”
+室内はゆったりと広くて、コンセント口もたくさんあって家族４人の携帯とタブレットの充電が同時に出来て助かりました。
−バスルームの場所と出た所が玄関の靴を置く下の所だったのがちょっと困惑…
Hiroko
Japan · Couple · January 2026
“駅近で広々とした部屋でリラックス出来ます”
+駅近 広々とした室内 必要な家電・食器類もしっかり揃っていた
−洗濯機がベランダにあったせいか、あまり使われていない部屋だったからか、洗濯機の中に砂が入ってた（洗濯機があるところを選んでいたのでコインランドリーを使用せざるを得なかったのは残念） チェックアウト15分くらい前にオーナーなのか清掃員なのかがドアをノックしてくる（女独り身だったのでとても怖かった）
冰猫
Taiwan · Group of friends · September 2025
+乾淨、舒適、便宜 不用接觸入住 對I人來說很方便
−住宿地點有點高，滿滿的上坡 體力不好的話很不方便 室內燈光似乎只有黃光
Hikmet Sönmez
Türkiye · Solo · September 2025
+Konumu çok beğendim. Sessiz ve sakindi. Temiz bir odaydı. İçerideki rehber kitapçık ile çoğu şeyi öğrenebilirsiniz. Daireye ulaşmak oldukça kolay. İçiniz rahat olsun. Soru sorduğunuzds daire sahibi elinden gelen yardımı gösterdi. Türkiyeden geldim ve fazlasıyla memnun kaldım.
−Ekstra olumsuz bir durum söyleyemem.