Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
Dawn
United States · Solo · August 2026
“Room was clean and had everything that was needed. Property was pretty.”
+box at the door. hard to find the code in my booking.com info. had to go to the app to find it
−hard to find the code in my booking.com info. had to use the app to find it
Ron
United States · Couple · November 2025
“Loved our time here! Peaceful, welcoming, and a perfect base for Tulum.”
+We really enjoyed our stay here. The property felt peaceful, private, and safe, with security at the entrance and a calm atmosphere. The on-site cenote was a unique highlight especially with the little fish swimming around, which made it feel relaxing and special. The location made it easy to get around Tulum, especially with a scooter, and it was convenient to reach beaches, beach clubs, and restaurants. The suite was comfortable, the Wi-Fi worked well, and the check-in with the lockbox was very smooth. The host was friendly and responsive, which made the stay feel welcoming. The resort restaurant was also a nice plus it was decently priced and convenient to have inside the property when we didn’t feel like going out. Overall, it was a cozy and relaxing place to come back to after exploring Tulum, and it worked very well for a couple’s trip.
Tamoi
United States · Group of friends · June 2025
“Excellent stay”
+The property is beautiful, I loved the jungle vybe, was very quiet and peaceful and the cenote was a plus
−Wish the restaurant was open longer
Arman
United States · Couple · April 2025
“Place wasn’t clean and also there was a weird smell. They try to scam people with extra money after check out. Wouldn’t”
+The room was dirty when we checked in
−They try to charge you extra after you get there
Emily
Australia · Couple · October 2024
“Would not recommend/ rebook.”
+The accomodation facilities were great. We loved the cenote and the pool. The aircon was also great and we loved having a full sized fridge.
−When we reached out to the owners to ask a question about the booking, we were ignored (which was odd as they had previously replied to our messages). It wasn’t until the day before our stay when they had decided to message us again. The checkin instructions were very vague, and our message was once again ignored when we arrived and had asked where to park the car, as the parking alongside the building looked a bit sketchy. When we arrived to our room, we were greeted by a lot of ants, who decided to visit us for the entire stay. The outside shower was covered in dust and chunks of plaster, and it also didn’t have a lock on the door, giving minimal security if someone wanted to break in. A car is really recommended if you want to stay here, it is not really accessible by walking or cycling.
Ladislao
United States · Couple · July 2024
“Exceptional”
Joyce
United States · Couple · July 2024
“Was the worst place , it’s was dirty with mold , dirty towels , black stuff on the fridge and with things from past visi”
+It’s was dirty our room with mold and items from the past visitors.
−It was very dirty and not as they promoted on booking
Monica
United States · Couple · November 2023
“Superb”
+Beautiful property. Location is great, right between Tulum centro and Tulum Beach. Room was clean and comfortable. Enjoyed my stay.
Velasco
Mexico · Couple · May 2026
“Lugar perfecto para descansar”
+Muy cómoda mi estancia durante los días que me quede, todo totalmente limpio, la atención por parte de todo el equipo 10/10, la comida del restaurante riquísima, poca gente y mayor comodidad, el cenote lindo y rico para nadar, les recomiendo rentar una motito para moverse fácilmente de un lugar a otro
−Al estar en el primer piso la humedad se sentía bastante, así que por momentos tenía que dejar las ventanas totalmente abiertas para que el aire fluyera y eso provocaba que los mosquitos entraran, el agua del jacuzzi se salía un poco y preferí no llenarlo
pablo
Spain · Family · August 2025
+El cenote lleno de peces, y la piscina en la habitación.