Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 49 reviews.
Noel
Ireland · Group of friends · July 2026
“Terrible”
+Nobody was there to give me keys , I spent three hours trying to get in contact with owner . In the end i had to contact Booking.com who tried also to contact owner and when they could not they cancelled my booking and had to find myself and my friends another hotel
Rebecca
United States · Family · January 2026
“Worst vacation rental ever.”
+The location was close to the city center and train station. It was nice to be on the river.
−The booking said it slept 4 but there was only one bed, one blanket, and two pillows. I saw how a couch could be converted to a bed, but there was no bedding and no pillows. When I reached out to the owner, he brought a single rollaway bed, but there was still not enough space for all four of our family members to sleep. The listing said there was Wi-Fi and a hairdryer, but neither of those were in the unit. There was only a tiny bit of toilet paper and it ran out early on and they never replaced the toilet paper. The linens were soiled, the couch was dirty, and it seemed like the floors had not been cleaned prior to our arrival. Someone came to my door and demanded that I pay more money late at night on our last night. I had to call the police and I felt unsafe and harassed by the property owner. I am pursuing a refund for my stay because it was such a horrible experience. No one should believe this listing accommodates four people and booking.com should take the listing down. I paid way too much for a scary & miserable experience.
Flor
Philippines · Family · January 2026
“the apartment needs a little bit of upkeep”
+the location was good. the apartment itself was good and warm . there is available parking which is very convenient
−the bathroom was full of molds including the shower curtains. there were barely any kitchen utensils that we could use.
sanjay
India · Family · November 2025
“It’s just great place”
+Location
−Very less plates n cooking utensils
Nadeesha
Australia · Family · October 2025
+Perfect location with beautiful views. Easy access to public transport and shops. Rooms are big enough for a family.
−Bit difficult to communicate with the host as they don't speak English. It's better if they can provide basic kitchen items so you can prepare your own food as they have a kitchen.
REVOLZ
United Kingdom · Group of friends · August 2025
“Location was spot on.”
−One bed wasn't comfortable
لطيفة
Saudi Arabia · Family · May 2026
+لم يستقبلنا مالك النزل ولم يرد حتى على بكنج وتم إلغاء الحجز
−المالك غير متعاون ولا يرد على الاتصال
Barbara
Italy · Solo · April 2026
+La posizione e l upgrade che ci hanno fatto
−È saltata la corrente elettrica durante il soggiorno e non c erano indicazioni su come ripristinarla, ma risolto tutto
Zian
China · Group of friends · January 2026
+台及把插进了
Jenny
South Korea · Family · October 2025
“실망스럽고 불안했던 숙소 , 여행을 완전히 망쳤습니다”
−제가 여행을 다니며 묵었던 숙소 중 가장 끔찍한 경험이었습니다. 체크인했을 때 방은 전혀 청소되어 있지 않았고, 이틀 동안 수건조차 없었습니다. 수건을 달라고 하니 매니저가 시티택스를 현금으로 내야 한다고 요구했고, 저희가 카드를 쓰겠다고 하자 발로 문을 막으며 위협적인 행동을 했습니다. 숙소에는 기본적인 물건조차 거의 없었습니다. 와인잔, 오프너, 전자레인지, 가위, 샴푸, 바디워시 모두 없었고 조명과 싱크대도 제대로 작동하지 않았습니다. 샤워커튼에는 곰팡이가 가득했고, 화장실 불을 켜면 이상한 소리가 났습니다. 3인 예약이었지만 식탁은 2인용이었고, 키친타월을 요청했지만 끝내 주지 않았습니다. 매니저는 이후 부적절하고 모욕적인 메시지까지 보내 숙박 내내 불안하고 불쾌했습니다. 영국과 프랑스 등 다양한 곳에서 Booking.com을 통해 여행했지만, 이렇게 위협적이고 불쾌한 숙소는 처음이었습니다. 스위스에는 친절한 사람들이 많지만, 이 숙소와 매니저는 우리의 여행을 완전히 망쳤습니다. 스위스로 여행을 계획하신다면 이 후기를 꼭 참고하세요. This was the worst accommodation experience I’ve ever had. When we checked in, the room was dirty and not cleaned at all. There were no towels for two days, and when we asked for them, the manager demanded city tax in cash. When we said we would pay later by card, he blocked the door with his foot, which was extremely threatening. The apartment had almost no basic amenities , no wine glasses, opener, microwave, scissors, shampoo, or body wash. The lights and sink didn’t work properly, the shower curtain was moldy, and the bathroom made strange noises. We booked for three people, but there was only a two-person table. The kitchen towels were gone, and even th