Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 40 reviews.
Martin
United Kingdom · Family · October 2026
“Nice apartment, had everything we needed and close to city centre.”
+Easy to find collection office with Google maps
−Did not warn us about no access areas and where we could park up so that we could collect keys. In our case we had a Blue Badge but parking spaces were very limited. Our only other concern was that several days of heavy rain had caused the River Ouse to rise significantly and the gated car park was next to the river.
Konstantinos
United Kingdom · Family · October 2026
“Ideal place for a family trip”
+Things we liked: - Excellent location, very close to the train station and within walking distance of the city centre - Convenient with a parking space - All the standard amenities, in good condition - Safe area - Fairly quiet place - The office managing the property is responsive and knows what they're doing - Not overly expensive; the price is just right
−Things we didn't like: - Not a dealbreaker, but the smoke detector on the kitchen ceiling is very close to the oven and will trigger the moment you open its door while it's still hot - Not a bad thing, but guests should read all the available information regarding the property, the surroundings and things you can do in York to make their stay smoother
Amanda
United Kingdom · Group of friends · October 2026
“Brilliant location, clean and well presented property. Great customer service.”
+Location was great and layout was perfect.
−Shower head came off when someone showered and he fixed it but then it came off again and hit me so had to repair it before using again. Hot water also ran out and we had no hot water on our last day.
JaneSevilla
Spain · Solo · September 2026
+The location is great.. the apartment is well equipped...the bed was very comfortable..nice and quiet for a city centre apartment.
−Had to wait an hour to be let in...meet and greet team didn't appear...had to contact emergency line to bring us keys.... only fault though.
GARY
United Kingdom · Group of friends · September 2026
“Excellent”
+Everything
JAMIL
United Kingdom · Solo · August 2026
+A great flat in a great location. So close to all the sights in the city centre. The folks at Stays were brilliant with the Comms and with the key pick up.
Lee
United Kingdom · Group of friends · August 2026
“Overall tho a great place to stay , just a few litttle glitches”
+Its proximity to the centre of York and on site car parking
−It was a bit hot and stuffy , the tv kept loosing signal ( as it was coaxial rather than a smart tv ) the bins were a nightmare to find downstairs
Stephenson
United Kingdom · Family · August 2026
+View of river, locallity to town and rail station. Size of apartment.
−The fob for opening the car park ekectric gates didn't work and I had to obtain a new battery for it. Also, somtime the front door lock snagged.
Darren
United Kingdom · Solo · July 2026
+The location was stunning, well equipped without being over the top, had everything we needed. Shower was great
−We found the second bedroom was very hot at night, but this was due to the radiator near it being on and we didn't notice this till the day we left.
Neil
United Kingdom · Group of friends · May 2026
“Great apartment in a fantastic location”
+Excellent clean apartment in a great location, close to the city centre and rail station. We received a very warm welcome on arrival when we were handed the keys.