Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 111 reviews.
Maria
Greece · Couple · October 2026
+I absolutely loved my stay! The apartment is literally in the city center, very cozy, warm, beautiful, clean, and comfortable. It has everything you need, and it was very easy to find both the apartment and the entrance code. I also loved the keyless entry system, as you don't have to worry about carrying or forgetting keys. If I visit Υork again, I will definitely try to stay here!
−I only have a few small suggestions that could make the stay even closer to perfect. Since we booked for a full week for two people, it would have been helpful to have a few more basic supplies, such as extra toilet paper (there were only two rolls), an additional dishwasher tablet, or a laundry detergent capsule. Communication with the hosts was generally good, and I really appreciate that they didn't charge me for the two cups that accidentally broke. However, on one day when we felt a little cold, I asked a question about the heating system and didn't receive a response immediately. A slightly quicker response in such situations would make the experience even better.
Carl
United States · Couple · September 2026
“Amazing stop in York UK”
+Location was great Everything was great Staff was very friendly and helpful Price was very good too! Thank you
−Nothing everything was perfect Thank you
MARGARET
New Zealand · Solo · August 2026
+Spacious accommodation in great location.
−Nothing.
Kim
Australia · Solo · August 2026
“Lovely accommodation in heart of York”
+Spacious and comfortable and perfect location.
−No TV unless you sign up using mobile or laptop and provide credit card details. As we were overseas visitors, access to our streaming services was restricted. Unable to view anything on the TV The dishwasher could not be accessed as kitchen cupboard door that housed dishwasher was stuck shut. Toilet pan is wobbly.
Stephanie
United Kingdom · Couple · July 2026
“A clean, comfortable and beautifully decorated home from home.”
+Beautiful property right in the heart of everything, it had everything we needed and more, it was close to the shops, the sights and fabulous restaurants, plus it was just so quiet and peaceful that we couldn’t believe it! We stayed here when England were playing in the World Cup and every pub and bar all around us was packed with screaming fans yet we didn’t hear a thing!
−NA
Mike
Australia · Couple · June 2026
“Great Appartment in the heart of York”
+Very roomy, well equipped apartment.
−The cooling features were difficult to use (no really clear instructions - with a picture would help). The initial entry stairs were ok but would be good to make it clear that there are stairs to access the property.
Samantha
United Kingdom · Couple · June 2026
“Lovely property, friendly booking staff and great location.”
+Beautiful property, nicely decorated and great location
−Double bed (used to a king size!) and there is definitely room for a bigger bed and there was a shower over the bath rather than a walk in shower but otherwise a really nice stay and would definitely recommend. We also had another couple turn up who had been sent the same booking codes so that was a bit awkward but they left and didn’t return - door entry codes weren’t changed though which did cause some anxiety but we just put lock on door when we were in there
stephen
United Kingdom · Couple · June 2026
“Nice apartment”
−The public alley to the main door was littered and felt very dirty which is a shame because inside was spotless
Lydia
United Kingdom · Couple · June 2026
“Amazing stay at the heart of york”
+The place was central so was right on top of everything you needed, it was a beautiful accommodation and the beds were so comfy, it was exactly what we needed and i did not want to leave. Loved that it was a Rowntrees accommodation too!
−I loved everything the only minor issue was the bath tap did not work but that wasn’t a massive problem and definitely didn’t affect our time there
Melonie
United Kingdom · Solo · June 2026
“Lovely Apartment In The Heart Of York”
+3rd Stay in this apartment. As always, lovely and clean, easy keyless entry to the building and flat. Being right in the heart of York is the diamond in the crown for Rowntree House. Literally opposite The Shambles and within walking distance of all the main attractions. Plenty of lovely, independent places to eat/drink (highly recommend Pranza and Nola👌) We stayed Monday to Friday and on the whole it's very quiet. Will definitely be back 🙂
−Some noise in the morning from the draymen rolling barrels down the alleyway below for The Golden Fleece pub next door. One morning there was a drunk/homeless lad passed out by the step into the main building (paramedics soon came and took him away) Both of these instances were beyond the control of the hosts but just be aware that you are right in the centre of York so these things can happen although not on a daily basis! The apartment itself is lovely, the only thing I would say is that the bathroom could benefit from having a duckboard and grab rail as it is an over bath shower. I was very wary of getting in and out of the bath as the floor gets quite slippery when using the shower. I'd recommend putting a towel down on the floor. Also, slipmat in the bath is tiny.