Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 14 reviews.
Julie
United Kingdom · Solo · September 2026
+Nice apartment with everything you need for self catering
−This wasn't a problem for us but... the parking space is down a very steep narrow, muddy lane, really hard to turn round. The front entrance, about 5 min walk uphill from the amusements and steps down to it, so not for people with mobility issues.
Aysha
United Kingdom · Family · August 2026
“neutral but a lot of bad things that ruined the stay”
+Comfort of bed
−The bath had brown stains on it, mold on the walls and parking was not good , muddy parking hard access to go inside the parking lot crazy amount of stairs to reach the house , no beach view only forest view , oven was dirty and so was the fridge the plates were dirty and underneath the bed was full of rubbish, windows were just bird poo , furniture ripped and no service however there was a tv with loads of tv shows which made out experience with no service and WiFi tiny better and short walk to amusement / arcade which made it a bit better for the children
Colin
United Kingdom · Family · August 2026
“It was clean and well positioned for a pleasant enough stay.”
+It was clean and well positioned. Appliances, lights, and other fittings all worked.
−It’s called River View Apartments, but there’s no view of the river. No bedside lamps or fans. Cheap and unattractive furniture.
Hayley
United Kingdom · Family · July 2026
“Adequate and close to amenities.”
+The location was good - a steep hill walk down to the bridge and across into town and on to the sea front. (10-15mins ish on average) The beds were comfortable. Basic kitchen facilities allowed for cooking within the apartment as needed. The shower was fairly powerful.
−Access is via steep stairs up from the parking space (down a hillside track into wooded area), or walking up the hill on the main road, then down some stairs without railing (not the safest with children.) The apartment wasn’t especially well cleaned - cobwebs and spiders in rooms throughout, though surfaces were mostly clean. No WiFi/ internet. There are a collection of DVDs at least for the living-room tv. The television in the kids bedroom didn’t work at all - they were so excited when they saw it, but it’s just there for show, sadly. There was no lightbulb in the middle light in the livingroom. Not a problem, but the overall lack of ambient lights throughout, mean you do rely on the overhead lighting. Very dated decor.
Raymond
United Kingdom · Solo · July 2026
+General condition was excellant. Large kitchen and lounge well furnished.
−Very poor access from polean lane. After the first night we parked in millpool car park, although walk uphill was exhausting it was much safer than polean lane access.
Paula
United Kingdom · Solo · July 2026
“BE VERY CAREFUL”
−We were under the impression that we would be staying in a cottage with parking next to the property. How wrong we were. It was a flat on the 3rd floor. Only accessible by 51 very steep and wobbly steps. I have serious mobility issues and was only made aware of this 7 days before and couldn't cancel as I would lose my payment. The flat itself wasn't very nice. Torn furniture, filthy windows, broken cupboards, rusty radiators, a hole in the duvet. Again, outside was filthy. To get to our car from the top road you had to climb up a makeshift breeze block steps, no handrails. All in all, a total disappointment. There was even a stack of post which must of belonged to the owners.
Vanessa
Denmark · Couple · June 2026
“Everything else was amazing”
+Location, the quiet, privacy, bed
−Bathroom floor was a bit spongy
vincent
United Kingdom · Solo · June 2026
“Perfect for my purpose of being there”
+Peaceful and tranquil. Beautiful view from every window
−No wi go
Robert
United Kingdom · Family · January 2026
“Enjoying”
−The parking
Anita
United Kingdom · Solo · September 2025
+Great sized apartment and location
−Having parking was great but more detail - ie very narrow, muddy lane. We just squeezed through when other cars were parked. Anything bigger wouldn’t have got through. Top floor flat to the description would be good and 50 steps up from the parking area. Someone with mobility issues would’ve been stuck